A company is looking for a Quality Assurance Analyst to ensure the performance of AI systems.
Key Responsibilities :
Review AI-generated summaries for accuracy and provide feedback
Conduct behavioral audits to verify agent triggers and responses
Perform redaction audits to protect sensitive customer data
Run bias audits to detect fairness issues
Compare audio and text for transcription accuracy
Support platform maintenance and rule configuration for accurate AI outputs
Qualifications :
1-3 years in QA or data labeling
Exceptional analytical rigor
Strong documentation skills
Comfort with accuracy-driven tasks
Familiarity with conversational AI or annotation tools is preferred
Quality Assurance Analyst • Spokane, Washington, United States