FAMILY SERVCE COUNSELOR
Highview Memorial GardensFallston, MD, United Statesjob_description.job_card.1_day_ago
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job_description.job_card.job_descriptionFull time Range : Commission We offer a comprehensive and competitive benefits package with this position, including health insurance; paid holidays, sick and vacation leave Our Family Service Counselor is responsible for developing a personalized experience with emphasis on providing excellent customer service Provides support to clients and family members, frequently holding face-to-face conversations and meetings Assist families with selections involving traditional burial and cremation options, including the sale and design of memorial markers, monuments, urns, and other memorial items Participate in overall cemetery operations, including greeting guests, providing in-person, by-phone, and online customer support, park tours, offering location assistance, and maintaining up-to-date sales-related paperwork Complete special assignments from the Cemetery Manager and perform other duties that may arise related to family requests and the course of daily business
Family owned and operated Funeral home, cemetery and crematory seeks a new family member for an inside sales position at Highview Memorial Gardens!
Qualifications
- High school diploma or equivalent
- Sales experience preferred
- High level of compassion for those we serve through our family business of caring for the dead and their families
- Above-average communications (oral and written), listening and office administration skills
- Ability to use Email, Excel and Word for reporting and communication
- Basic proficiency in math and experience in contract writing
- Demonstrated proficiency in problem-solving skills
- Ability to be a self starter, participate in community outreach events, multi-task and set priorities to optimize individual success
- Valid driver’s license
- Expected Work Hours / Location : Monday-Friday 8 : 30 to 4 : 30PM in Fallston, MD, alternating Saturdays and / or special events on the property
Benefits
Responsibilities
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Counselor • Fallston, MD, United States
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