LightForce is a 3D printing technology company focused on the orthodontic space. Our digital platform empowers orthodontists with 3D-printed tooth-moving tools. In 2019, we launched our first product - the world's only, fully customized 3D printed bracket system and digital treatment software.
The Quality Technician is an integral part of the Physical Manufacturing Quality Assurance Team providing hands-on support of production and engineering efforts. The ability to translate Quality Team goals into action at the operator level and to communicate day-to-day observations to the engineering and management team provides a key linkage between production processes and support staff.
Essential Duties and Responsibilities
- Conduct testing of production parts per testing protocols and work instructions with minimal supervision
- Perform specific tests and inspections of production parts in support of validation and continuous improvement efforts
- Records and documents observations during inspection, testing, and control
- Support investigation of customer complaints and internal non-conformances
- Investigate potential non-conformances and provide input for decisions of dispositioning quarantined material
- Aid in training and retraining of Final Inspectors and other Production Staff
Education and Experience
High-school education or equivalent required0-1 years of experience working in medical device or other highly regulated manufacturing environmentRequired Qualifications
Excellent hands-on technical skills, ability to apply advanced troubleshooting skills on the manufacturing floorExperience inspecting small parts using microscopes and / or other visual magnification aidsMust demonstrate acute attention to detail and organizational skillsCritical understanding of the importance of documentation and data traceabilityFamiliarity with executing Standard Operating Procedures in a manufacturing or assembly environmentBasic knowledge of computer usage, email communication, and Microsoft Office and / or Google office functionsBasic understanding of acceptance testing and ability to evaluate tolerances per product specificationsFluent speaker of English with the ability to communicate technical details verbally and in writingPreferred Qualifications
Post-secondary technical education or professional certifications are a plusAssociates or Bachelors degree in Manufacturing is a plusAdvanced experience in data analysis tools (advanced skills in Excel and others) is a plusKnowledge in Quality Management Systems is a plusPrevious experience in a Quality Inspection role is a plusPhysical Demands
Frequent standing, walking, bending, reaching, hand, and finger manipulationPerform work activities with production chemicals, adhesives and epoxies, using required personal protective equipmentOffice environment up to 90%Work is sometimes performed in an open office, sedentary positionLimited temperature fluctuations, heated and air conditioned environmentWork is performed near moving mechanical parts and occasionally with sensitive chemicalsThe noise level in the work environment is usually moderatePerks and Benefits (US employees only)
Unlimited PTO for exempt employees10 paid holidays per yearGenerous premium coverage for medical and dental plansAccess to employee paid vision planGroup plan voluntary life insurancePaid parental leaveWorkplace perks such as food / coffeeLightForce Orthodontics is an Equal Opportunity / Affirmative Action Employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state, or local law.
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