Industrial Engineering Leader (plant and process engineering)

Overview

Join us at Entrust

At Entrust, we're shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.

Get to Know Us

Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. Our secret weapon? Our people. It's the curiosity, dedication, and innovation that drive our success and help us anticipate the future.

Job

Industrial Engineering Leader (plant and process engineering)

Industrial Engineering Leader is responsible for leading and overseeing the data analytics service offering. Initially, this role will support the global sales team in selling analytics solutions to Entrust's Central Issuance and Bureau customers while delivering analysis, findings, and recommendations based on customer-specific data. As the solution and customer base expand, the specialist will assess global business needs and contribute to the strategic growth of Business Solution Consulting resources.

This role involves implementing and utilizing data collection tools to provide customers with valuable insights into their system efficiency, operational effectiveness, and opportunities for improvement. Additionally, the specialist will contribute to Entrust's Professional Services business opportunities in the Americas, as the consulting solution evolves including projects delivery and solution integration services.

Are you ready to take on a dynamic, high-impact role that will take you across the globe? As an Industrial Engineering Leader you will balance working from home and travelling internationally, engage with diverse customers, and help transform factories and manufacturing facilities using cutting-edge data analytics. This is not a routine desk job—every day brings new challenges, from uncovering inefficiencies in industrial operations to designing innovative solutions that revolutionize how businesses operate.

In this role, you will be at the forefront of expanding a business consulting practice, helping to grow a global customer base for an advanced in-house analytics tool. You'll gain deep insights into creative problem-solving approaches across a unique industry, while collaborating with clients to enhance efficiency and optimize performance.

This role is ideal for a data-driven consultant with strong business acumen, the ability to translate analytics into actionable business strategies, and a passion for improving operational efficiency for clients worldwide. Think "Industrial / Business Engineer" meets "Data Scientist".

Your work will not only drive real-world improvements but will also earn recognition on a larger stage. You'll have opportunities to present your insights and findings at industry conferences, industry events, and executive meetings, showcasing your expertise to influential audiences. If you're passionate about analytics, technology, and making a tangible impact on industrial operations, this role is for you.

Responsibilities

• Customer-Facing Value Consulting (70%)
• Prepare and present customer-specific reports using the Entrust Analytics platform, providing insights into root causes of inefficiencies and areas for improvement.
• Develop customer-specific strategies to improve quality, efficiency, and resource utilization.
• Maintain a portfolio of case studies covering diverse customer-use scenarios.
• Develop and refine methodologies, templates, and business process improvement tools, including Lean methodologies.
• Gain and maintain expertise in issuance market trends and customer drivers to ensure recommendations align with business needs.
• Conduct on-site assessments, interviews, and audits to develop detailed consulting reports.
• Prepare and develop consulting reports with data visualizations, graphs, charts, and action plans.
• Provide valuable insights to professional services teams for improving service efficiency and reducing costs.
• Sales Support (15%)
• Deliver customer-specific presentations to support sales engagements domestically and globally.
• Support sales teams in assessing customer needs, articulating Entrust's value proposition, and delivering consulting expertise.
• Provide global sales training on tools, methodologies, key messages, and best practices.
• Maintain a bi-weekly forecasted pipeline of clients and strategize to expand the customer base.
• Utilize feedback from sales interactions and client engagements to refine the sales strategy and improve onboarding experiences.
• Cross-Functional Coordination
• Collaborate with software engineers, developers, integrators, product owners, sales, and technical consultants to develop and implement solutions.
• Provide insights to Professional Services teams for integration and project support.
• Assist service teams in improving customer support operations using data insights.
• Guide the development and roadmap of the analytics tool by influencing engineering and product teams.
• Market & Competitive Intelligence (15%)
• Conduct external and internal research on industry trends, market drivers, and competitive landscape.
• Analyze big data to identify patterns, trends, and opportunities for customers.
• Collaborate with regional sales and technical sales teams to identify new opportunities and develop regional strategies.
• Lead meetings with international teams to track business development opportunities and consult on sales strategies.
• Contribute to the analytics tool roadmap by collaborating with engineering and product teams.

Assets

Qualifications

What to Expect

At Entrust, we don't just offer jobs – we offer career journeys. Here is what you c an expect when you join our team :

We believe in securing identities—and valuing all identities. Our culture is built on diversity, inclusion, and respect. We're creating a community where everyone is encouraged to be themselves.

Ready to Make an Impact?

If you're excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let's build a more secure world—together.

Apply today!

For more information, please visit www.entrust.com. Follow us on LinkedIn, Facebook, Instagram, and YouTube.

Compensation & Benefits

Compensation Range : The anticipated starting base pay for this position is $112,847-$165,508 per year (in the primary posting location). Actual compensation will be determined based on geographic location, education, skills and experience. This position is eligible for the company's discretionary annual incentive plan. Entrust offers eligible colleagues and their dependents comprehensive health and well-being programs, including medical, vision, dental, a 401(k) matching contribution, life and disability insurance, mental health coaching, virtual fitness programs, paid personal time off plus 12 paid holidays, parental leave and education reimbursement. Benefits are subject to eligibility requirements and other terms of the applicable plan or program. Entrust reserves the right to end, suspend or amend any plans at any time.

EEO Statements

Entrust is an EEO / AA / Disabled / Veterans Employer. For Canadian roles, Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities. If you require an accommodation, please contact accessibility@entrust.com.

Recruiter

Steve Donahue - Steve.Donahue@entrust.com

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