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Senior Director, Business Analytics

Senior Director, Business Analytics

Global Lending ServicesGreenville, SC, US
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Senior Director, Business Analytics

The Senior Director, Business Analytics is responsible for managing and optimizing a line of business by optimizing costs, pricing, credit, and growth strategy to promote profitability of a program. This position is expected to establish goals for the program and work cross-functionally to generate alignment on objectives and achieve the expected outcomes. This role may be expected to manage more than one product line and segregate duties among direct reports accordingly.

How Will You Drive Value Within The Organization As A Senior Director, Business Analytics?

  • Manage strategic vision for line of business by establishing and acting on goals and initiatives (growth, credit performance, profitability) with very limited direction and guidance from senior management
  • Perform high-quality, error-free, impactful analysis in a highly autonomous fashion that leads directly to business impact and improvements
  • Create, manage, and document processes that promote a high degree of automation and limits lapses / breakdowns
  • Establish and promote growth through stable, cost-effective application channels
  • Have ownership of channel credit performance and monitoring
  • Establish and maintain relationships with key internal and external stakeholders, vendors, and partners, including management of contracts, channel costs, and external vendors
  • Collaborate with additional internal departments to develop the operational underpinnings of the line of business
  • Work cross-functionally to fulfill operational requirements of the program
  • Create and maintain a credit and decisioning framework appropriate for the line of business
  • Generate the appropriate warehouse and reporting foundations to properly monitor the line of business
  • Establish mechanisms to communicate program performance to key stakeholders (managers, executives, credit officers)
  • Plan and provision resources / requirements for technical implementations to solve program problems and / or promote improvements
  • Manage, develop, and mentor junior analysts
  • Perform additional assignments and special projects as required by the needs of the company or as directed by management

What Should You Already Know To Be Successful As A Senior Director, Business Analytics?

  • Minimum of bachelor's degree required
  • Minimum of eight (8) years hands-on experience solving credit risk, loan-level pricing, or process design problems in a real-world, consumer finance setting
  • Ability to manage external stakeholders before, during, and after project implementations
  • Strong knowledge of analytics activities producing forecasts, key insights, dashboards, and reports and tools
  • Working knowledge of key initiative shaping, project oversight, prioritization, planning, tracking and delivery
  • Demonstrated ability to direct and manage work in an effective manner, but willingness and capability to perform autonomously
  • Ability to build business solutions in a white-space environment through keen problem-solving, strong conceptualization, and meaningful collaboration (internally and externally)
  • Technical proficiency in data or credit analytics
  • Ability to effectively manage highly sensitive and confidential information, interact at all levels within the organization, and build cross-functional partnerships across the business
  • Intrinsically motivated with demonstrated ability to take initiative, identify needs, make recommendations for improvement, see recommendations through implementation, and evaluate improvements for effectiveness
  • Excellent organizational skills with high attention to detail and demonstrated ability to effectively set and manage multiple conflicting priorities
  • Product management of highly technical and multifaceted solutions
  • Strong verbal and written communication skills
  • Team player that can adapt in a fast pace and changing environment
  • Demonstrated ability to motivate and lead a team - provide quality training, guidance, performance coaching, and feedback to assigned staff
  • Excellent interpersonal skills : friendly and tactful with the ability to influence others, exercise sound judgment, and effectively manage conflict
  • Demonstrated ability to establish and enhance processes to improve business results
  • Proficient computer skills with working knowledge of internet and standard business applications such as Microsoft Office; ability to quickly learn new computer applications as required
  • Commitment to exemplifying the organizational core values and key competencies
  • Employment Requirements :

  • Remain in a stationary position up to 100% of the workday
  • Constantly operate a computer and other standard office equipment
  • Talk and hear to exchange accurate information
  • Have close visual acuity to perform activities such as : preparing and analyzing data and figures; viewing a computer terminal; extensive reading
  • This job operates in a professional office environment
  • The position may require travel, up to 10%
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