Administrative Assistant, Faculty Support, Yale School of Management

Administrative Assistant, Faculty Support

The Yale School of Management (SOM) is seeking an Administrative Assistant, Faculty Support to support the faculty support team. Reporting to the Associate Director of Faculty Support Services and assigned faculty members, this role provides administrative support to faculty members and various administrative departments in all areas including support for teaching and research, programs, and financial transactions.

Key responsibilities include :

• Serve as source of information to students, staff, and faculty on policies, procedures, and office activities.
• Format, prepare, edit, and proofread a variety of material. Assemble attachments and review outgoing material for completeness. Scan course work and other documents.
• Download and upload course related information for the web for faculty course work and research. Secure / purchase teaching materials and obtain copyright permissions from publishers. Post course material to learning management system. Support assigned courses as session coordinator.
• Using Zoom (or other video conferencing communications) schedule class, create Zoom links for course meetings, virtually (or in-person) attend class and monitor or set up for session, support faculty with logistical issues, and communicate with students via Zoom chat (as needed and directed by faculty member), alert Media Services of any technical problems in the Zoom room, and moderate participation.
• Serve as a source of information to faculty, students, and staff on classroom AV technology. Search for information on-line and in various libraries (ORBIS, download articles). Submit research papers on-line. Gather, compile, organize and manipulate data to create reports or summaries. May design and set up spreadsheets and graphics. Create slides or make changes to PowerPoint presentations.
• Use the University's electronic systems for expense management, vendor set-up, travel booking and placing product and service orders with vendors.
• Collect receipts for reimbursement of travel (domestic and international) and monitor reimbursements to Yale. Work closely with department's business office in execution of all financial transactions. Prepare all documents in accordance with University policies and procedures.
• Coordinate logistics for events including seminars and guest lecturers.
• Schedule and coordinate meetings, talks and visitors (both on and off campus), including specifics of site visits, itineraries, travel arrangements, publicity, catering, entertainment, and accommodations. Maintain electronic calendar. Prepare required forms and reimbursements.
• Serve as point of contact for faculty recruiting process and assist new faculty with office set up and orientation process. Assist faculty members with various activities which can include large mail merges for letters of recommendation, recruitment and other correspondence, scheduling, and other matters, as requested. May work on faculty web sites as directed by faculty member.
• Identify problems with workflow, equipment and environment and make suggestions for improving the workplace.
• Manage ordering, stocking, and distribution of office and kitchen supplies, and incoming and outgoing mail and packages. Greet visitors, answer, and screen telephone calls. Organize and maintain filing systems.
• Serve as member of faculty support team, provide training, and back up support for other faculty support staff and various departments. Perform additional duties incidental to office activities as necessary to maintain highest level of customer service.

Required Skills and Abilities :

Preferred Education and Experience :

Principal Responsibilities :

Required Education and Experience :