Alarm Service Technician

Description

Brinks Home™ is a leader in the smart security industr y , protecting over one million people across the U.S., Canada, and Puerto Rico. Our platinum-grade protection is backed by award-winning customer service and expertly trained professionals.

We strive for the highest standards for our customers while fostering a positive work environment for our employees . We create a culture that fosters innovation, celebrates creativity, and encourages authenticity. Join us and be part of a collaborative team that is relentless in our pursuit of security for life.

Position Overview :

We are currently seeking a determined Alarm Service Technician who embodies our core values : Service, Accountability, Customer Focus, Growth, and Integrity.

The Alarm Service Technician is a hands-on role. You will play an integral role in building and maintaining customer relationships. This role entails visiting customer sites throughout the workday installing, servicing, and inspecting low-voltage electronic security equipment.

Key Responsibilities :

Experience with Alarm panels such as : 2GIG, Qolsys , Ademco , GE, DSC, DMP, and others.

• Ability to troubleshoot technical problems.
• Replace system components as assigned; panels, peripheral devices, audible / visual alarms, etc.

Driving to customer homes to perform service. Occasional lifting, carrying ( up to 30 pounds ), pushing and / or pulling; some climbing and balancing; frequent stops, kneeling, crouching and / or crawling.

Maintain safety practices to prevent against injury and damage to property.

Maintain a clean and organized workspace / job site, ensuring customers satisfaction after the interaction.

Requirements :

Working knowledge of how an alarm system operates.

Must be ok working in tight spaces such as crawlspaces, attics and basements.

Benefits :

Brinks Home recognizes the value of benefits for you and your family, so we offer a comprehensive and competitive benefits program :

Medical, Dental, Vision, 401(k) with E mployer M atch , Paid Time Off & Paid Holidays, HSA / FSA, Life & AD&D Insurance, Disability Coverage , Maternity / Parental Leave, Mental & Physical Health Benefits, Employee Resource Groups, Volunteer Hours, Discounted Equipment & Monitoring, Employee Referral Program, and Continuing Education

To learn more about our company culture and career opportunities , please visit our and Career Page .

Brinks Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, sta t e, or local laws.

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