Immediate contract opportunity for Salesforce Analyst. We are seeking a highly experienced consultant to support a merger integration initiative involving the migration of CRM capabilities from Oracle CRM to Salesforce. The consultant will play a critical role in discovery, blueprinting, configuration, and ensuring alignment of business requirements with Salesforce functionality. Required Skills :
- 5+ years of experience as a Salesforce Business Analyst.
- Strong knowledge of Salesforce Sales Cloud, Service Cloud, and Data Model.
- Experience in CRM migration or system integration projects.
- Excellent communication and workshop facilitation skills.
- Salesforce certification(s) preferred (BA, Admin, or Consultant). Responsibilities :
- Lead discovery and blueprint workshops to capture end-state business requirements.
- Analyse existing Oracle CRM processes and map them to Salesforce features.
- Define configuration, customization, and workflow requirements.
- Support data migration planning (master data, customers, accounts, opportunities).
- Define reporting, dashboards, and analytics needs within Salesforce.
- Collaborate with technical teams for integration with ERP, HCM, and PSA systems.
- Document functional specifications, user stories, and acceptance criteria. TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER About Trigyn : Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001 : 2015, ISO 27001 : 2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify® Employer.