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Korean Bilingual Administrative Assistant AO7157899

Korean Bilingual Administrative Assistant AO7157899

BTI SolutionsSan Diego, CA, US
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Korean Bilingual Business Operation Admin

Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.

Our approach to staffing isn't just a little bit different; it's a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.

By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.

Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.

More than anything, the biggest difference with BTI Solutions is the one that matters most : bottom-line results.

95% client satisfaction rate measures client satisfaction vs. expectations.

Clients have worked with us for over 10 years, on average.

BTI Solutions counts 4 Global Telecommunication companies as clients.

Client referrals are BTI Solutions' largest source of new clients.

Google Review 4.4, Facebook Review 4.8

Job Description

1. Software Certificate Exam Coordination

  • Identify examinee and schedule SW Exam via GSCS system
  • Coordinate with HQ and OPS team if necessary regarding SW Certificate Operation
  • Maintain and update spreadsheet for test results, test dates, employee certificate status and etc.
  • Coordinate with IT team to resolve any IT issues for the exam
  • Coordinate with HR and Hiring Manager on identifying examinee and available exam date to schedule Pre-employment S / W Exam via GSCS system.
  • Inform information related to Software Certification exam to OPS, Departments, and examinees

2. GA Facility Management

  • Ensure all facilities are operated and maintained in alignment with established standards and procedures
  • Collaborate with cross-functional partners such as GA, IT helpdesk, and Security
  • Troubleshoot facilities issues that arise and dispatch to GA team when appropriate, to include equipment malfunctions, electrical, plumbing, office furniture, and / or HVAC issues, and all the issues in the building
  • Lead and Coordinates office space planning with department managers and executes, moves, additions, and changes to the office environment
  • Communicate with GA for all facility inquiries, office construction, and submit work orders for office & janitorial improvements Communicate with building management for vendor approvals as needed

    • 3. Department Support

  • Maintain, track, and create reports for departmental resources (regular full time, outsourcing) Create weekly resource HC and visitor HC reports
  • Prepare daily or weekly report regarding office issue and tasks to OPS Team
  • Provide support to new hires upon arrival such as seating arrangements, desk phone, mobile phone, if needed; asset acquisitions, request IT assets via GHR for employee
  • Support company inventory and device management working with NASMS team and Accounting team
  • Provide name tags for new hires and recollect for terminations
  • Check with manager on asset return process going correctly when employee(RFT, HQ Dispatchers, and Vendor resource) leaves
  • Support and follow up on all 3rd party vendor new hire approvals / termination requests to HRBP, GHR Vendor Support, and Security
  • Support and assist potential candidates and visitors to the office and correct meeting room
  • Create and assist RMS PUMIs and KNOX PUMIs as needed for the department ex) low value assets, samples, repair and construction, lost property, immigration related, etc.
  • Assist in event planning including scheduling, catering, setting up and breaking down
  • Perform general office management and administration duties for the department, including mail, courier shipments, copies, printing, office setup, etc.
  • Assist as needed in preparing reports when departmental leaders need certain information to be analyzed and provide information to customers, internal employees, and share company communications
  • Assist team members with education of general policies
  • Coordinate and support HR related activities and events (DOS, Flu shots, Massages, other HR events as requested)
  • Maintain network access, applications, and printing, and resolves network difficulties via respective channels (IT, and other departments)
  • Other Duties as assigned

    • Skill

  • Establishes and maintains open, positive relationships with team and department
  • Organize and prioritize work to ensure completion of all tasks in a timely manner
  • Responsible for follow-up on actions based on various team projects
  • Listen carefully and attentively, and clarifies and confirms the understanding of others' messages
  • Work independently without regular direct supervision
  • Must be organized and have exceptional customer service skills with the ability to handle multiple tasks simultaneously in a fast-paced environment
  • Computer, Network, Server, and IT related knowledge required
  • Must be bi-lingual (Korean / English)

    • Education / Experience

  • AA, BA / BS degree or equivalent experience preferred
  • 2 to 4 years of facilities / office management & Administrative experience

    • Please submit candidates w / the following must-haves :

  • Must be bi-lingual - speak / read / write in professional manner (Korean / English); This is an absolute must-have as the candidate will need to communicate w / HQ and report directly to supervisor & HQ dispatchers (HQ leaders)
  • 2 to 4 years of facilities / office management & Administrative experience - supporting a large team / dept. >

    • This role will support 50-70 staff members.

  • Computer, Network, Server, and IT related knowledge required; AT LEAST general knowledge of computer systems / network / server related issues
  • Ability to work independently, as direct supervisor is located in TX. Candidate will work closely w / HQ leaders in the office >

    • Need to have high level of professionalism

  • Information Technology and Services b / g is HUGE plus
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