Business Development Manager

Business Development Manager

At PuroClean of Sheridan, we believe you can enjoy your life and also your job. We're looking for people with a positive attitude, industry knowledge, and a good work ethic to join our team. PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow professionally through serving our customers, communities, and each other.

Job Position Description

The primary responsibility of a business development manager is to initiate, solidify, and maintain strategic business relationships with key referral partners with the intention of increasing the top-line revenue.

With a 'One Team' mentality, manage the franchise marketing team and all sales and marketing initiatives. Develop and implement an annual marketing plan, which promotes Franchise services and develops a diverse customer base. Train and coach a professional marketing team capable of achieving annual sales revenues goals. Manage and improve customer satisfaction, including the resolution of any customer complaints. The annual marketing plan is effectively executed, resulting in the achievement of annual sales revenue goals, building of brand awareness, an increase in new customers, and expansion of diverse markets. Customer expectations are met or exceeded. All customer complaints are resolved quickly to the satisfaction of the customer. A PuroClean Marketing Manager takes pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.

Responsibilities

• Develop and manage marketing tasks unique to the needs of PuroClean and its customers and clients, planning of continuing education classes, hosting lunch and leans and building relationships with centers of influence
• Identify create and execute annual marketing objectives in line with operating budget.
• Monitor customer satisfaction by reviewing customer satisfaction forms, conducting follow-up phone calls, and doing follow-up visits to ensure customers are satisfied
• Building brand awareness, promoting the 'One Team' culture and having a genuine willingness to make a difference in your community through service.

Qualifications

If you're interested in this position, please apply. We want to make sure that our company will be the right fit for you.