Job Description
Job Description
Matchmaker – Remote
Location : Remote
Compensation : $40,000 Base + Bonuses (Up to $60,000+ Annually)
Employment Type : Full-Time
About Us
It’s Just Lunch is the world’s leading personalized matchmaking service, specializing in connecting busy professionals with quality matches. With over 34 years of experience, we have arranged more than 2 million first dates across 150 locations in 4 countries. As an Executive Matchmaker, you will play a pivotal role in creating meaningful connections and making a lasting impact on people’s lives.
Why Join Us?
- Competitive compensation structure with earning potential of $60,000 - $70,000+ per year
- Comprehensive benefits package : medical, dental, vision, disability, life insurance, 401(k) with match, and paid time off
- We invest in your success, we pay for you to become a Certified Life Coach
- No weekends : predictable Monday - Friday schedule (shift time may vary depending on location)
- Professional growth opportunities : continued training, mentorship, and advancement
- Dynamic, team-oriented environment with performance-based bonuses and prizes
Who We’re Looking For
We are seeking a high-energy, self-motivated professional with a passion for customer success and relationship-building.
The ideal candidate has :
Prior Matchmaking Experience preferred5+ years of experience in customer service, account management, or consultative salesPrevious experience managing high client and / or account volumeMinimum of two years working in a remote roleMust have a quiet distraction-free work spaceA 4-year degree (preferred areas : psychology, business, communications, or related field) - equivalent experience will be consideredExceptional verbal and written communication skills, especially over the phoneStrong organizational and multitasking abilities with a results-driven mindsetIntermediate knowledge of Microsoft Office and CRM platforms (consultative sales experience is a plus)The ability to handle emotionally sensitive conversations with empathy and professionalismYour Role & Responsibilities
As an Executive Matchmaker, you will manage all aspects of the client experience, ensuring they receive top-tier service throughout their matchmaking journey. Your responsibilities include :
Managing client relationships : Regularly communicate with clients, understand their preferences, and provide tailored matchmaking servicesSelecting and presenting high-quality matches that align with client expectationsCoordinating dates and maintaining ongoing client engagementBalancing daily calls and emails to ensure superior client supportProviding coaching and guidance to clients in their dating journeyWork Environment & Office Location
This is a remote roleTravel may be required depending on employee’s locationRemote opportunities are available in regions served by IJL Corporate. Applicants residing in franchise-operated areas are not eligible for consideration.
How to Apply
If you are a customer-focused professional with experience working with high-end clientele and want to make a real difference in people’s lives, we encourage you to apply today!
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