Customer Service Representative
VirtualVocationsSan Bernardino, California, United Statesjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
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A company is looking for a Customer Service Representative, Annuity Inforce Processing (Remote).
Key Responsibilities
Process IGO and NIGO cases accurately while adhering to service and regulatory standards
Analyze case complexity and determine appropriate routing for requests
Resolve inquiries from customers and financial associates efficiently, documenting all communications
Required Qualifications
High school diploma required; college degree preferred
One to three years of customer service or financial service industry experience preferred
Proficiency in office computer software, including email, word processing, and spreadsheets required
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Customer Service Representative • San Bernardino, California, United States