Field Service Engineer

Business Centric Technology • Columbus, OH, US

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Job Description

We’re searching for a hands-on, tech-savvy Field Service Engineer based in the Columbus, OH area to support critical data center deployments. This is a remote-first position with local travel (~80%) to customer sites for installations, commissioning, maintenance, and troubleshooting.

Whether you're looking for a direct hire opportunity or a flexible contract setup, we’re open to both.

Compensation : $90,000 – $100,000 (with potential up to $120K+ w / OT & bonuses)

What’s In It For You :

Direct hire with benefits
Health, dental, and vision insurance
Mileage & travel expense reimbursement
Laptop, tools, and PPE provided
Career growth in a rapidly expanding tech-forward company

What You’ll Do :

Install, commission, troubleshoot, and maintain our liquid-cooled load bank systems at customer locations.

Work with mechanical and electrical components (including 460V systems), PLC / HMI controls, and perform firmware / software updates.

Diagnose issues and implement on-site repairs with precision.

Train customers on safe operation, preventive maintenance, and troubleshooting.

Act as a trusted technical expert, ensuring high customer satisfaction and system performance.

Complete service reports, issue logs, and maintenance documentation.

Share insights with engineering and product teams to improve design, usability, and supportability.

Work closely with the Director of Product Engineering and other engineers to continuously enhance product performance.

Communicate project status, challenges, and field insights to support better service delivery.

What You’ll Bring :

Degree in Electrical or Mechanical Engineering preferred (or equivalent hands-on experience).

2+ years in field service or technical roles, ideally in data centers, critical infrastructure, or power systems.

Proficient in troubleshooting mechanical and electrical systems (460V).

Familiarity with PLC / HMI systems and software / firmware diagnostics.

Experience with or interest in liquid-cooled systems is a big plus.

Self-motivated and comfortable working independently in the field.

Valid driver’s license and ability to travel ~80% (may increase based on project needs).

Ability to lift up to 50 lbs and occasionally work after-hours / weekends as needed.

Apply Today! CP# 8493

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Field Service Engineer • Columbus, OH, US