Talent.com
serp_jobs.error_messages.no_longer_accepting
QA Analyst I-RCM

QA Analyst I-RCM

One CallOklahoma City, OK, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Description & Requirements

Join Our Team and Make a Difference!

Are you looking for an impactful role where you finish the workday knowing you helped someone? Whether you are part of our care coordination team or playing a supporting role, the work our colleagues do every day enables us to collectively reach our mission of getting people the care they need when they need it. By staying committed to our core values of Think Big, Go Fast, Deliver Awe, and Win Together we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life.

Salary Range :

This compensation range considers a wide range of factors, including, but not limited to, skill set, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate is not adjusted for geographic differential associated with the location where the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case.

What We Provide in Return for Your Commitment to Our Mission

We offer a vast array of benefits to help support the whole you, including :

  • Remote Work : We are a remote-first company and almost all positions receive the flexibility of working from home.
  • Generous Time Off : Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off.
  • Comprehensive Benefits Package : Including medical, dental, vision, and pet insurance; 401(k) matching program; and company-paid life insurance and short and long-term disability coverage.
  • Supportive Services : Just like our colleagues get injured workers the care they need when they need it, we want to do the same for our colleagues in their time of need. We offer a Colleague Assistance Program that provides free counseling and financial services, and our One Call Foundation, a non-profit arm of our company, provides colleagues financial assistance during times of unexpected hardships.

JOB SUMMARY :

The Quality Assurance Analyst I-RCM is responsible for auditing, controlling, and monitoring quality assurance and compliance processes for One Call. They audit multiple teams to ensure compliance with Service Level Agreements, Health Insurance Portability and Accountability Act, Statement of Work, and Standard Operating Procedures. The Quality Assurance Analyst can work independently and operate effectively in a team environment.

ESSENTIAL DUTIES & RESPONSIBILITIES :

Quality Assurance Auditing : 70%

  • Ensures compliance and quality standards are met through the auditing of operational files.
  • Monitors, evaluates, and executes audit processes to ensure compliance and quality.
  • Documents non-compliance with policies, processes, and standards and assists in their resolution.
  • Collaboration : 20%

  • Provides feedback to operations on audit quality and compliance related issues.
  • Provides feedback and subject matter expertise related to quality and compliance trends.
  • Administration : 10%

  • Complete assigned training as required.
  • Participate in auditor calibration exercises.
  • Other duties as assigned.
  • EDUCATIONAL AND EXPERIENCE REQUIREMENTS :

  • Minimum High School diploma or equivalent required.
  • Typically requires 0-2 years of QA experience.
  • Minimum 1-2 years of experience working in Operations.
  • ESSENTIAL KNOWLEDGE, SKILLS & ABILITIES :

  • Broad knowledge of Workers Compensation products, services, business practices, and processes.
  • Strong analytical, decision making, and problem-solving skills.
  • Excellent organizational skills and attention to detail.
  • Excellent verbal, written communication, and interpersonal skills.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Proficiency in MS Office Applications including MS PowerPoint, Excel, Word, and other relevant software required.
  • Ability to influence without direct authority.
  • Proficiency in at least one appropriate quality management and improvement methodology (e.g., Total Quality Management (TQM), Lean Six Sigma).
  • Bi-lingual (Spanish).
  • Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards.
  • Ability to work both independently and in a teamenvironment.
  • Demonstrate our core values of Think Big, Go Fast, Deliver Awe, and Win Together.
  • PHYSICAL / MENTAL DEMANDS & WORK ENVIRONMENT :

  • This position will be performed in the colleague's home. Work-from-home requirements include the colleague's ability to set up computer equipment within their home office.
  • This job is primarily sedentary and may involve repetitive motions; thecolleaguemust be able to remain in a stationary position for extended periods of time, operate a computer and other office equipment, assess information and files stored electronically, and converse / exchange accurate information with others, simultaneously.
  • The colleague must be ableto discern text displayed on a monitor, input data into specific fields using a keyboard, andadjustfocus to distances of up to three feet.
  • The colleague must have the ability to learn new tasks, follow established processes, maintain focus, complete tasks independently, complete multiple tasks simultaneously, communicate professionally with colleagues and customers, and complete tasks in situations that require speed or productivity.
  • The colleague must be able to manage moderate to significant mental stress because of, but not limited to, a dynamic and heavy workload.
  • Please be advised that job descriptions typically change over time as business needs, job requirements, and employee skill levels change. As such, One Call retains the right to change or assign other duties to this position at any time.

    Quality Assurance (QA) Analyst I-RCM

    Both written and verbal skills are professional and error free, actively listens and responds appropriately to others, and ensures problems and potential pitfalls are reported in a timely manner (Go Fast). Proves through actions that they can be counted on to be present at work, on time, dependable, and meet deadlines while completing all assigned work or reporting when work remains unfinished for the day.

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, nationality, disability status, protected veteran status, or any other status protected by law.

    PandoLogic. Category : , Keywords : Quality Control / Quality Assurance Analyst

    serp_jobs.job_alerts.create_a_job

    Qa Analyst • Oklahoma City, OK, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Quality Audit Analyst

    Quality Audit Analyst

    VirtualVocationsOklahoma City, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for a Quality Audit Analyst.Key Responsibilities Perform quality analysis of transactions to ensure accuracy, data integrity, and compliance with guidelines Develop and deli...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    FAA Compliance QA Manager

    FAA Compliance QA Manager

    VirtualVocationsOklahoma City, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for a Compliance and Systems QA Manager.Key Responsibilities Oversees system-wide governance, document control, lifecycle quality processes, and CDRL compliance Manages life...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Business Analyst II

    Business Analyst II

    VirtualVocationsOklahoma City, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for a Business Analyst II-CRA Reporting.Key Responsibilities Design and maintain Tableau dashboards for CRA lending, investment, and service activity monitoring Support prep...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Lead Techno-Functional Analyst

    Lead Techno-Functional Analyst

    VirtualVocationsOklahoma City, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for a Lead SaaS Techno-Functional Analyst (SCM).Key Responsibilities Provide leadership and expertise in the development of new products, services, and processes Act as a pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Quality Control Compliance Analyst

    Quality Control Compliance Analyst

    VirtualVocationsOklahoma City, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for a Quality Compliance Analyst.Key Responsibilities Conduct quality control and documentation of loan reviews, providing feedback on potential errors Audit loan documentat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Quality Insight Analyst

    Quality Insight Analyst

    VirtualVocationsOklahoma City, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for a Quality Insight and Sentiment Analyst.Key Responsibilities Analyze customer interactions across various channels to identify trends in behavior, performance, and sentim...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    HubSpot CRM Specialist

    HubSpot CRM Specialist

    VirtualVocationsOklahoma City, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for a HubSpot CRM Specialist to maintain, optimize, and advance their HubSpot CRM platform.Key Responsibilities Support ongoing data hygiene, including de-duplication and his...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Epic HIM Analyst

    Epic HIM Analyst

    VirtualVocationsOklahoma City, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for a 3M 360 Encompass / Epic HIM Analyst.Key Responsibilities Maintain and troubleshoot the 3M 360 Encompass system Analyze HIM workflows and Epic EHR processes for optimiz...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    KYC Analyst

    KYC Analyst

    VirtualVocationsOklahoma City, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for a KYC Analyst to join their risk operations team.Key Responsibilities Perform Know Your Business and Know Your Customer reviews on new card applications Verify applicati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Applications Analyst

    Applications Analyst

    VirtualVocationsOklahoma City, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for an Applications Analyst I to align technology solutions with business strategies.Key Responsibilities Provide support to customers in defining business processes and iden...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    QA Compliance Specialist III

    QA Compliance Specialist III

    VirtualVocationsOklahoma City, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for a QA Compliance Specialist III in Third Party Manufacturing.Key Responsibilities Maintain effective liaison with Quality, Regulatory, Technical, and Supply Chain areas E...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    SCADA Analyst

    SCADA Analyst

    VirtualVocationsOklahoma City, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for a Jr-Mid Level SCADA Analyst.Key Responsibilities : Administer, configure, and maintain the AVEVA Wonderware ArchestrA SCADA system Design, build, and modify HMI screens ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    North Carolina Licensed AML Compliance Analyst

    North Carolina Licensed AML Compliance Analyst

    VirtualVocationsOklahoma City, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior AML / CFT Compliance Analyst.Key Responsibilities Manage and investigate complex cases of suspicious financial activity and conduct Enhanced Due Diligence (EDD) re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Requirements Analyst

    Requirements Analyst

    VirtualVocationsOklahoma City, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for a Requirements Analyst (EBS).Key Responsibilities Conduct interviews with users to understand desired software outcomes and document agreed capabilities Identify and pri...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    QA Tester - ETL Testing

    QA Tester - ETL Testing

    VirtualVocationsOklahoma City, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for a QA Tester - Data Migration / ETL.Key Responsibilities Conduct independent testing to ensure the Program's target solution meets FEMA's documented requirements and non-f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Quality Control Analyst

    Quality Control Analyst

    VirtualVocationsOklahoma City, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for a Quality Control Analyst to ensure loan quality and compliance standards.Key Responsibilities Review and submit loan files requested by investors within assigned deadlin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Senior Software Test Analyst

    Senior Software Test Analyst

    VirtualVocationsOklahoma City, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for a Software Testing Analyst Sr II.Key Responsibilities Collaborates on system design activities, advocating for testability and consistency Develops and executes formal p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Senior RCM Data Analyst

    Senior RCM Data Analyst

    VirtualVocationsOklahoma City, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior RCM Financial Data Analyst - Remote.Key Responsibilities Create detailed models to forecast and validate key performance indicators for external client partnersh...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Technical Implementation Analyst

    Technical Implementation Analyst

    VirtualVocationsOklahoma City, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Implementation Analyst to join their growing Implementation team.Key Responsibilities Own the implementation of forms and rate changes for insurance products,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior QA Engineer

    Senior QA Engineer

    VirtualVocationsOklahoma City, Oklahoma, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior QA Engineer / SDET (Python, GraphQL, Cloud-Native).Key Responsibilities Define and implement quality strategies for complex services across data, services, and U...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30