Host / Hostess - Amicalola Falls Lodge

Job Description

Job Description

Amicalola Falls State Park & Lodge is looking for a Host / Hostess for our beautiful Cascades Restaurant!

Under the direct supervision of the F&B Manager / Asst. Manager this position makes reservations, greets and seats guests and handles transactions.

$13 / hour

To perform the job successfully, an individual should perform the following essential functions of the position :

• Upon arrival, check restaurant for proper set-up
• Fills out floor plan by checking station rotation chart. Posts floor plan at host stand
• Seats guests following a rotation of stations, issues menus
• Assists in bussing tables and re-seating as directed by restaurant manager
• Performs cashier duties while receiving check and money in a hospitable manner
• Follows all accounting procedures and standards in handling transactions
• Greets guests who are leaving, inquiring about their experience and inviting them back
• Calls Manager or Asst. Manager in cases of guest dissatisfaction
• Effectively operates point of sale (POS) program
• Accurately takes restaurant reservations
• Answers phone adhering to the standards of phone etiquette
• Keeps area clean and stocked with needed supplies