Operations Supervisor - Warehouse (Supply Chain / Logistics)

Operations Supervisor

Penske Logistics is seeking a proven leader with relevant experience and skills to join our team of logistics professionals. We are seeking a candidate to provide leadership at one of our warehousing operations.

The Operations Supervisor provides direction at a single location, leading staff to ensure customer requirements are achieved while meeting our Penske goals and objectives.

In this role, Operations Supervisors will be bonus eligible based on their performance and location performance. Operations Supervisor could earn up to 12% of their base for Max Performance.

Position Summary :

Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including, loading / unloading of trailers, cross-docking, and customer service operations in a manner consistent with company services and cost objectives. Supervise most processes directly including workforce and equipment scheduling. Responsible for making corrective action and disciplinary decisions up to written warning level. Involved in the hiring process and customer meetings as necessary.

Shift : The hours are Tuesday-Saturday; 4 : 00 am - 2 : 30 pm. Leadership members are to be present 30 minutes prior to the start of shift and may have to work on off shift as needed. Flexibility required around the peak season, holiday, short staffed, and business needs.

Salary : $68,640.00 - $81,650.00; In this role, Operations Supervisor will be bonus eligible based on their performance and location performance. Operations Supervisor could earn up to 12% of their base for Max Performance.

Major Responsibilities :

People :

Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives

Establish and sustain that performance standards are communicated that are specific and measurable

Interview hourly associates and provide recommendations for hire

Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates

Motivate and engage associates by focusing on team accomplishments and recognition

Operations :

Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control

Conduct team meetings

Evaluate and recommend changes in preferred work methods to increase productivity of warehouse operations. Assist in new associate training

Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift

Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution

Complete all necessary records and reports in a timely and accurate fashion

Finance :

Ensure compliance with financial policies and procedures such as, inventory accuracy and control, returns, damages, etc.

Understand the relationship between decision-making and profitability

Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets

Safety :

Ensure day-to-day management and associate activities are in alignment with the location safety strategy

Provide associates with communication, training, feedback, and direction to ensure safe performance

Ensure compliance with all applicable regulatory agencies and company policies and procedures

Conduct safety observations

Growth / Customer Experience :

Understand the location-specific customer goals & objectives and work to meet and exceed these expectations daily

Ensure the customer knows that we are committed to helping them meet their objectives

Determine areas that could benefit from Continuous Improvement efforts

Fleet / Assets :

Properly plan work assignments to ensure effective use of warehouse equipment

Work with hourly associates to ensure they understand safe and efficient operation of equipment

Work with vendors to ensure equipment is maintained

Other projects and tasks as assigned by the manager

Qualifications :

2 - 4 years related functional experience

High School Diploma or equivalent required

Bachelor's Degree preferred

Strong written / oral communication skills and the ability to actively listen are required

Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required

Must demonstrate ownership & responsibility to run the operation with a sense of urgency

Must have ability to connect and build rapport / relationships with associates and external customers at all levels

Must have ability to work efficiently with time management and organizational skills

Ability to manage through a problem and think and make decisions independently

Ability to drive process improvement and lead change

Experience with inventory management system preferred

Regular, predictable, full attendance is an essential function of the job

Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.

Physical Requirements :

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The associate will be required to : read; communicate verbally and / or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and / or move up to 25lbs / 12kg.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.