Business Development Director – US / CN

We use our expertise and products to craft customer experiences. Our range of services helps global brand acquire, engage and retain choice-rich customers.

© 2023 Collinson International Limited. Registered in England & Wales under registration No. 2577557

Registered address : 3 More London Riverside, London, SE1 2AQ, United Kingdom.

Collinson Group is a global leader in driving loyalty and engagement for many of the world’s largest companies. Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering products and services across four core capabilities : Loyalty, Lifestyle Benefits and Insurance.

The group provides unrivalled insight and expertise around affluent consumers and frequent travellers, creating and delivering products and services now accessible to over 400m end consumers.

We have more than 25 years’ experience, with 28 global locations, servicing over 800 clients in 170 countries, employing 1,800 people.

We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include : Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 colleagues globally.

What does a Business Development Director Do :

The Business Development Director will lead our efforts in selling Collinson’s products and services to Financial Services clients. Target prospects will include banks, credit unions, credit card issuers, general insurers, payment networks and other FS organizations with large customer, cardholder, or membership bases. The role will leverage Collinson’s global experience serving leading FS brands to develop opportunities with new prospects, as well as cross-selling products and services to existing Collinson clients. The Business Development Director will be accountable for developing a robust and balanced pipeline of opportunities across North America & Canada, to secure and maintain new profitable revenue from clients & prospects primarily operating within the financial services sector. Internally, this will involve close collaboration with the Loyalty product and delivery teams, regional marketing, and account management teams.

Overview :

• Responsible for creating and managing a robust pipeline of new client business with suitable urgency and rigour around prospecting process.

Job Description

What You'll Do :

Lead Collinson’s US & Canada Business Development activities across Loyalty products and services through a consultative approach within the travel sector :

Collaborate with key internal stakeholders throughout the new business process :

Manage responses to RFIs / RFPs including, ensuring the right casting and materials :

Effective and timely reporting standards and CRM utilization :

What You'll Need :

You can look forward to a competitive salary and benefit plan including but not limited to :

Collinson is an equal opportunity employer and welcomes differences in all their forms including : color, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are : Act smarter, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.

In your application, please feel free to note which pronouns you use (For example - she / her / hers, he / him / his, they / them / theirs, etc).

If you need any extra support throughout the interview process, then please email us at ushr@collinsongroup.com