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Inside Sales Representative

Inside Sales Representative

Consumer Serve IncBloomington, Minnesota, US
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What CONSUMER SERVE Does :

CONSUMER SERVE is a US-based marketing, advertising, customer acquisition, and sales company that operates a call center that implements a highly measured approach to converting call orders and completing the customer acquisition journey.

The Sales Role :

We turn callers into new customers using our measured and consultative sales approach. CONSUMER SERVE excels at performance, cultivating it with continuous support, guidance, and comprehensive training. You will become a subject matter expert trained to assess the needs of callers and present solutions that connect them to our products to increase orders.

What we sell :

CONSUMER SERVE focuses on providing home services such as internet, wireless services, home security, etc. (i.e, products and services that people need and use every day)

What You'll Do :

  • Become a subject matter expert on our sales process, product knowledge, and our order entry platform during our paid comprehensive training program
  • As a commissioned sales agent, you will offer, upsell, and cross-sell available promotions based on serviceability
  • Manage numerous inbound and transferred calls in a timely manner from your dual-monitored workstation
  • Assist callers with product availability, pricing, and enrollment
  • Qualify callers on our payment card industries (PCI) compliant production floor
  • Comply with all CONSUMER SERVE and partner policies

Who You Are :

  • Strong communication skills (empathic listener & persuasive speaker)
  • Technologically savvy
  • Able to multi-task in a fast paced environment
  • Sales experience preferred

    • Where You'll Work :

  • 2626 E 82nd St, Bloomington, MN 55425
  • Modern facility Gym.

    • To assist you with your ramp period, we provide you with a $17.00 hourly guarantee for your 1st 8-weeks of employment. After training it switches to an hourly vs. commission structure with minimum guarantee of $15 per hour, however, our average agent earning $20 per hour, most agents out earn this prior to the completion of their 8-week ramp to performance period.

    Benefits :

  • Health (Medical, Vision, Dental), Employer-Paid Life / AD&D Insurance, and PTO
  • Unlimited earning potential and growth opportunities through our Emerging Leadership Program
  • Employee Assistance Program

    • Job Requirements :

  • Must be at least 18-years old with High School Diploma or GED equivalent
  • Drug screening & background check
  • Legal right to work in the United States and commute to our onsite location in Bloomington MN 55425

    • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

    CONSUMER SERVE is an Equal Opportunity Employer (EOE)

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    Inside Sales Representative • Bloomington, Minnesota, US