Solution Engineer, SLED, New York City

The application window is expected to close on 10 / 22 / 25. (US ONLY)

The required location for this role is New York City, NY and local candidates will be prioritized. Candidates from Connecticut and New Jersey may be considered.

Meet the Team

Cisco is looking for Presales Solutions Architect / Systems Engineer based in NYC Serving the State and Local Government segment. The vision of Cisco's SLED organization (State, Local Government and Education) is to help governments protect, educate, and serve citizens. From classrooms to traffic intersections, we connect, secure, and automate critical government and educational missions to improve our communities.

Your Impact

The Solutions Engineer is a customer-focused technical sales professional who provides high-level technical guidance and support to customers. You will partner with your Account Manager to discover customer priorities and needs, recommend, and develop appropriate customer solution offerings, and ensure customer success by leveraging Cisco and partner resources. You act in an increasingly consultative fashion and are looked to as an expert, or trusted technical adviser, by partners and customers. The role of the Solutions Engineer is broad and includes activities such relationship building, discovery, as building relationships and discovery across all relevant technology teams in a customer, identifying opportunities and defining solution options, articulating Cisco's differentiation and the benefits of proposed solutions, developing and executing proof-of-concept / proof-of-value, creating a technical account plan while influencing the overall account plan, and advocating for customers through adoption and operation of Cisco solutions.

Business Acumen

• Learn a broad level of knowledge of the business economics and trends in the SLED market segments and how Cisco solutions add financial and strategic value.
• Build relationships both within and outside of Cisco; establish credibility quickly through personal self-confidence.
• Strong understanding of the customer business model and ability to frame Cisco offerings in terms of business or mission drivers. In addition, understand customer drivers and how to map these to a customer network platform.

Technical Acumen

Communication Skills

Minimum Qualifications :

Preferred Qualifications :

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.