ServiceNow Developer - Trenton, NJ (Local candidates only)

Location :

Trenton, NJ (Local candidates only)

Work Type :

Hybrid (Onsite & Remote)

Employment Type : W2 Candidates Only

We are seeking an experienced

ServiceNow Developer

to join our team in Trenton, NJ. This hybrid role is ideal for a local candidate who is passionate about automating IT service management workflows and thrives in a dynamic, collaborative environment. The ideal candidate will have a strong background in ServiceNow development, workflow configuration, and technical business analysis.

Configure and customize workflows within the ServiceNow platform to meet business requirements.

Automate IT service management processes using ServiceNow or similar tools.

Work closely with stakeholders to gather technical and business requirements.

Analyze current processes and identify areas for improvement.

Translate complex technical concepts into understandable terms for non-technical stakeholders.

Develop reports and KPIs to measure workflow effectiveness and efficiency.

Ensure adherence to ITIL / Service Management best practices where applicable.

7+ years

of technical business analyst experience.

3+ years

of hands-on experience with

ServiceNow workflow configuration

Proven experience in

automating workflows

in a service management platform.

Deep understanding of

ServiceNow

and its application in

workflow automation

Experience with

IT Service Management tools

, preferably ServiceNow.

Strong

technical problem-solving skills

Excellent communication skills, with the ability to convey complex concepts clearly.

Bachelor's Degree in a related field.

Familiarity with

ITIL

/ Service Management frameworks.

Experience in

process improvement

and

value stream mapping

Ability to identify and eliminate non-value-added steps in workflows.

Experience in

defining KPIs

and creating

performance reports

Additional Notes :

This position requires

hybrid work

– candidates must be able to commute to Trenton, NJ as needed.

Only

W2 candidates

will be considered for this role.

TopTech Talent is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Third-party recruiters, please do not reach out for this role.

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