Talent.com
Shift leader

Shift leader

Neil And ViralMerrionette Park, Illinois, United States, 60803
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin' Donuts operational standards and deliver a great guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback to correct deficiencies.

If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin' Donuts franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award winning franchise!

Responsibilities Include :

  • Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner.
  • Deploy team members appropriately to meet guests' needs and service standards throughout shift.
  • Support training of Crew Members as directed by General Manager or Assistant Manager.
  • Communicate goals and hold team members accountable for performance during shift.
  • Hold guests as highest priority and role model exceptional guest service.
  • Drive sense of urgency through Crew Members to satisfy guests' needs and resolve problems.
  • Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies.
  • Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift.
  • Ensure restaurant standards and marketing initiatives are properly executed during shift.
  • Follow all systems and processes to control labor costs, food costs, and cash throughout shift.
  • Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift.
  • Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with General Manager.
  • Comply with all restaurant, Brand, and franchisee policies.

Qualifications :

  • Must be able to fluently speak / read English
  • Math and writing skills
  • Restaurant, retail, or supervisory experience preferred
  • Guest Focus – anticipate and understand guests' needs and exceed their expectations.
  • Passion for Results – set compelling targets and deliver on commitments.
  • Problem Solving and Decision Making – make good decisions based on analysis, experience and judgment.
  • Building Effective Teams – get the right people in the right places, enabling them to make decisions and celebrate success as a team.
  • Benefits Include :

  • Completive Weekly Pay
  • Paid Time Off
  • Employee Meals
  • Medical and Dental Insurance with Company contribution (full time employees)
  • AFLAC Accident, Short Term Disability & Life Insurance Available
  • You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

    PI5eeb333e1621-30511-38790316

    serp_jobs.job_alerts.create_a_job

    Shift Leader • Merrionette Park, Illinois, United States, 60803

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Claims Workflow Senior Manager

    Claims Workflow Senior Manager

    VirtualVocationsNaperville, Illinois, United States
    serp_jobs.job_card.full_time
    A company is looking for a Claims Workflow COE Senior Manager (Remote).Key Responsibilities Influences and manages Workforce Management strategies and initiatives across Claims Builds and overse...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Senior Manager, Process Optimization

    Senior Manager, Process Optimization

    VirtualVocationsNaperville, Illinois, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Manager, Process Optimization & Delivery Excellence.Key Responsibilities Assess and optimize current processes across operations and technology to enhance effici...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Senior Manager, CX Enablement

    Senior Manager, CX Enablement

    VirtualVocationsNaperville, Illinois, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Manager, CX Enablement.Key Responsibilities Develop and implement scalable systems for agent onboarding, training, and resource accessibility Create and manage ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Shift Lead

    Shift Lead

    WalgreensVilla Park, IL, US
    serp_jobs.job_card.full_time
    Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Assistant Manager I

    Assistant Manager I

    Dollar TreeFrankfort, IL, US
    serp_jobs.job_card.full_time
    We're seeking an Assistant Store Manager to join our team to help with store operations, customer service, and team development. Duties include, but are not limited to, the following : .Assist with st...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    SHIFT SUPERVISOR

    SHIFT SUPERVISOR

    Jason's DeliOak Brook, IL, US
    serp_jobs.job_card.full_time
    Job Opportunity At Jason's Deli.Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    SHIFT SUPERVISOR

    SHIFT SUPERVISOR

    Krispy KremeHillside, IL, US
    serp_jobs.job_card.full_time
    Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Shift Manager - North Subarbs

    Shift Manager - North Subarbs

    Wendy'sChicago, IL, US
    serp_jobs.job_card.full_time
    Families come in all shapes and sizes, that includes the Wendy's family - the people you will work with as a Shift Manager. Here's what you can expect as a Shift Manager on our team : .Perks Healthca...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Security Shift Supervisor - Unarmed

    Security Shift Supervisor - Unarmed

    Allied UniversalChicago, IL, United States
    serp_jobs.job_card.full_time
    Security Shift Supervisor - Unarmed.Monday - Friday, Saturday - Sunday.Afternoon, Evening, Morning, Overnight.Allied Universal, North America's leading security and facility services company, offer...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Brokerage Manager

    Brokerage Manager

    VirtualVocationsNaperville, Illinois, United States
    serp_jobs.job_card.full_time
    A company is looking for a Manager US Brokerage - S2.Key Responsibilities Plan, organize, and control operations to ensure high service levels and manage direct expenses Lead and develop a team ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Security Shift Supervisor

    Security Shift Supervisor

    Allied UniversalUniversity Park, IL, US
    serp_jobs.job_card.full_time
    Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Senior Manager, Joint Use

    Senior Manager, Joint Use

    VirtualVocationsNaperville, Illinois, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Manager, Joint Use.Key Responsibilities Direct and inspire a high-performing team of professionals and contractors Negotiate and maintain Joint Use agreements a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Accreditation Senior Manager

    Accreditation Senior Manager

    VirtualVocationsNaperville, Illinois, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Manager, Accreditation for the FIFA World Cup 2026.Key Responsibilities Build and manage the Tournament Accreditation matrix for staff according to FIFA guidelin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    SHIFT SUPERVISOR (FULL TIME)

    SHIFT SUPERVISOR (FULL TIME)

    Compass GroupElk Grove Village, IL, US
    serp_jobs.job_card.full_time +1
    We are hiring immediately for full time Shift Supervisor positions.Address : Alexian Brothers Medical Center - 800 Biesterfield Road, Elk Grove Village, IL 60007. Note : online applications accepted o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Shift Manager

    Shift Manager

    McDonald'sPalos Hills, IL, US
    serp_jobs.job_card.full_time
    This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Shift Supervisor

    Shift Supervisor

    Wendy'sOakbrook Terrace, IL, US
    serp_jobs.job_card.full_time
    With almost 200 locations across four great brands in 11 states, our continued growth means more opportunities for you to grow and thrive with us. We are currently seeking Shift Supervisor to join o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sports Betting Licensed Senior Manager

    Sports Betting Licensed Senior Manager

    VirtualVocationsNaperville, Illinois, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Manager, Growth Analytics.Key Responsibilities Lead strategic projects including business planning, new launches, budget & P&L management, and competitive intel ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Strategic Lifecycle Manager

    Strategic Lifecycle Manager

    VirtualVocationsNaperville, Illinois, United States
    serp_jobs.job_card.full_time
    A company is looking for a Manager, Strategic Lifecycle.Key Responsibilities Manage high-priority enterprise initiatives by coordinating workstreams and evaluating progress Develop actionable pl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    SHIFT LEAD

    SHIFT LEAD

    Taco BellElk Grove Village, IL, US
    serp_jobs.job_card.full_time
    You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp.If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Shift Supervisor - Nights

    Shift Supervisor - Nights

    Accord Intermediate Holdings IncAlsip, IL, US
    serp_jobs.job_card.full_time
    Lead and support production teams in Printing, Die-Cutting, and Finishing to meet quality and safety goals.Ensure compliance with SQF and ISO standards, including safety and food packaging requirem...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours