Manager, General

Overview

Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express Lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines’ extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch.

Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.

We are proud to offer highly competitive pay and a comprehensive benefits package, including :

• Paid vacation, sick time, and holidays
• 401(k) plan with company match
• Medical, dental, and vision insurance
• Short- and long-term disability plans
• Life and accidental death & dismemberment insurance
• Job referral bonus program

Responsibilities

Manager, General is responsible for developing and securing revenue and market share through promotion and sales of all services and products to establish and target accounts. The Manager, General is responsible for leading, directing and managing operations to ensure a consistently high level of service, quality, and customer satisfaction, as well as meeting appropriate sales and operational KPIs.

To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties.

Qualifications

The qualifications listed below are representative of the minimum knowledge, skill, and / or ability required.

SKILLS AND ABILITIES

SUPERVISION

Position functions semi-autonomously and position directly supervises 6-10 employees. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

EDUCATION / EXPERIENCE

Minimum of an Associate's degree (or equivalent) and 5-7 years of experience. Five to seven years of experience within the transportation industry preferred. Five years supervisory or managerial experience desired. However, a combination of experience and / or education will be taken into consideration.

LICENSES / CERTIFICATIONS

None required.

TRAVEL

Periodic travel up to 25% required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

Typically sitting at a desk or table. Intermittently sitting, standing, walking, or stooping.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties.

Normal office situation.

EFW is an Equal Opportunity Employer, Minorities / Female / Disabled / Veteran.

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