LPN-Intake Coordinator - Home Health - Redmond, WA
Join to apply for the LPN-Intake Coordinator - Home Health - Redmond, WA role at LHC Group
Summary
Current LPN licensure in state of practice
Responsibilities
- Answers phones and appropriately triages phone calls to Intake Team.
- Effectively communicates patient / referral information to appropriate Intake staff and branches.
- Obtains demographic and clinical information from clients, physician's office and other referral sources to compile referrals.
- Coordinates communication of referral information with Intake Specialist RN.
- Maintains a call log for all incoming calls.
- Faxes signed referrals to appropriate county / parish offices, DME, private duty, etc.
- Verifies new referring physician licenses on referrals taken in department.
- Researches coverage or pay source for each referral. Verifies commercial policies and HIQA.
- Obtains authorization for visits from insurance or Medicaid on EPSDT patients as appropriate. Updates insurance case manager on patient status and need for additional visits throughout the episode of care.
- Educates prospective patients, families, physicians, and hospitals regarding home health services available.
- Serves as a liaison between clinical and marketing staff.
- Attends and participates in annual in-service training programs.
- Manages patient ping feed throughout the day, in applicable markets.
- Disseminate patient ping data to appropriate Patient Care Manager, field clinician(s), or sales representative, in applicable markets.
- Any other duties as assigned.
Education And Experience
Current LPN licensure in state of practiceMinimum of high school education or G.E.D.Minimum of one (1) year experience in office procedures.Minimum of one (1) year insurance / medical experience.Seniority level
Not Applicable
Employment type
Full-time
Job function
Health Care ProviderIndustries
Hospitals and Health CareJ-18808-Ljbffr