Join our Long Beach, CA dental team as a Front Office / Billing and Growth Coordinator

About Us : At Heartwell Dental, we’re more than just a dental practice—we’re a team dedicated to growth, excellence, and creating the best experience for our patients.

Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.

We are looking for a detail-oriented, business-minded Front Office / Billing Specialist who can manage insurance processes with precision while also bringing fresh ideas to help propel the business forward.

Position Overview : This role combines insurance billing expertise with a proactive approach to business operations.

The ideal candidate is not only skilled in navigating insurance claims and accounts receivable but also has the mindset to contribute to practice growth through creative problem-solving and business development ideas.

Key Responsibilities : Accurately submit and process dental insurance claims.

Follow up on unpaid claims and appeal denials to ensure timely resolution.

Monitor and manage accounts receivable (AR), keeping balances current.

Post insurance and patient payments with accuracy.

Communicate with patients regarding billing inquiries and account balances.

Maintain compliance with insurance regulations and documentation standards.

Work closely with the dentist and team to streamline billing systems and processes.

Bring forward business ideas, strategies, and improvements to help the practice grow.

Support the front office with scheduling, patient check-in / check-out, and administrative tasks when needed.

Qualifications : Minimum 5+ years of dental billing and insurance experience (required).

Strong knowledge of dental insurance, claim submission, denials, and appeals.

Experience managing accounts receivable and producing AR reports.

Excellent communication and problem-solving skills.

Tech-savvy with practice management software (knowledge of Mango and Flex is a plus).

Highly organized, detail-oriented, and self-motivated.

Business-minded, with an interest in contributing to office growth and efficiency.

What We Offer : Competitive pay based on experience.

Growth opportunities within a modern, forward-thinking dental office.

Supportive and collaborative team culture.

Paid holidays and time off.

Schedule : Monday – Thursday, full time, with occasional Fridays.

How to Apply : If you are passionate about both billing excellence and business growth, we’d love to hear from you! Apply with your resume and a brief cover letter explaining why you’d be a great fit for Heartwell Dental.

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