Workforce Planning Data Scientist

A company is looking for a Workforce Planning & Scheduling Data Scientist.

Key Responsibilities

Design shift schedules and crew rotations to maximize productivity while ensuring compliance with regulations

Develop optimization models for mortgage and call center workflows, considering various constraints

Create predictive models for staffing needs based on loan volume forecasts and historical trends

Required Qualifications

Bachelor's degree in Operations Research, Industrial Engineering, Data Science, or related field (Master's preferred)

2+ years of experience in workforce optimization or crew scheduling in complex environments

Fluency in SQL and Python for data manipulation and automation

Hands-on experience with optimization solvers like Gurobi, CPLEX, or Google OR-Tools

Strong proficiency in scheduling algorithms and workforce management systems