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Network / System Administrator I (Patch Management)

Network / System Administrator I (Patch Management)

FusionmastechHampton, VA, US
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Description

  • Utilize MECM, Microsoft Intune and Tanium to deploy updates and applications to endpoint devices.
  • Reporting on software deployment status.
  • Utilize BMC Remedy or ServiceNow to troubleshoot and resolve customer tickets associated with software deployment and agent health.
  • Document procedures, configurations, and security events related to Patch Management for knowledge sharing and training purposes.
  • Performing tier 2 troubleshooting for Client agent and software deployment issues.
  • Provide guidance to base level techs on how to resolve vulnerabilities

Information about the position :

  • The primary shift for this position is Tuesday - Saturday 2100 – 0700; however, this is a 24 / 7 / 365 mission and people to work on Day, Swing, and Mid shift are needed. Rotating shift may be required. If a temporary schedule change is required to support operations, you will be provided with as much notice as the situation allows.
  • Certification requirements are subject to change at the government's direction. If this occurs you will have 120 days to become compliant

    • Requirements

    A successful Patch Management Administrator – Intermediate Level candidate will have :

  • Understanding of vulnerability management processes
  • Knowledge about computer vulnerabilities and remediation
  • Experience with Windows updates, software installation and managing end user devices
  • Ability to troubleshoot Microsoft Endpoint Configuration Manager (MECM) client issues
  • Ability to review Tenable scan data to determine vulnerability resolution
  • The ability to read and understand PowerShell scripts
  • Excellent customer service skills

    • The ideal candidate will have :

  • Excellent written and verbal communication skills
  • Ability to review installation logs and troubleshoot application deployment issues
  • Ability to perform mass software deployments across a large enterprise environment
  • Experience with Tanium
  • Strong mentorship skills

    • Education & Experience :

  • Requires a bachelor's degree or its equivalent, and 2 - 4 years of related experience
  • Desired : Direct experience with MECM, Intune, or Tanium

    • Security Clearance :

  • Desired : Active Secret

    • Required Certifications :

  • Security+, or other qualifying IAT II certification
  • Microsoft 365 Certified : Endpoint Administrator Associate

    • J-18808-Ljbffr

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    Management Administrator • Hampton, VA, US

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