Machine Learning Data Associate

A company is looking for a Machine Learning Data Associate to join their remote team.

Key Responsibilities

Represent data-based customer and associate behavior to enhance automation workflows

Drive small to mid-sized data workstreams independently and ensure clear documentation and measurable outcomes

Analyze metrics to influence project decisions and proactively monitor quality standards and customer feedback

Required Qualifications

Fluency in English

Experience working with Excel

Ability to navigate complex and ambiguous spaces to frame clear requirements

Professional experience in customer service, data annotation, or related fields

Bachelor's degree preferred