Account Manager - Workana

Do you thrive on building meaningful client relationships, driving growth, and helping businesses unlock their full potential? If so, this role is for you.

At Workana , we’re redefining how companies scale their teams through flexible talent solutions. As an Account Manager , you’ll own a dedicated portfolio of clients in North America—think of it as running your own mini-business within Workana. Your mission : deliver an exceptional client experience, foster long-term partnerships, and generate incremental growth by becoming a true trusted advisor .

You’ll be hands-on from the very beginning : setting the tone during onboarding, aligning client goals with measurable impact, ensuring satisfaction, and resolving challenges quickly and effectively.

Responsibilities

• Build and nurture trusted advisor relationships with your clients, owning your book of business like a CEO.
• Drive profitability and growth within your portfolio by identifying expansion opportunities and ensuring client retention.
• Lead the onboarding experience for new accounts, setting the standard for a strong partnership.
• Partner with clients on their technology and team-scaling goals, positioning Workana as a key enabler of innovation.
• Collaborate cross-functionally to advocate for your clients , remove roadblocks, and ensure alignment.
• Maintain accurate, transparent records in all platforms for revenue tracking, forecasting, and account planning.

Requirements

Benefits

As part of our standard hiring process, we conduct professional reference checks with managers, colleagues, or clients you’ve worked closely with – typically after final interviews.

Don’t meet every single requirement? That’s okay. At Workana we know that talent comes in many forms. If you’re excited about this role but your experience doesn’t align perfectly with everything listed, we still encourage you to apply. You might be exactly the right person for this role, or for future opportunities with us.

And no matter the outcome, you’ll always hear back from us!