Branch Manager

Job Description

Job Description

Description :

Southern Michigan Bank & Trust, established in 1872, is a staple in the communities we serve with our mission to be a trusted partner working for the betterment of our communities. Our commitment to our core values holds our employees to a higher standard. Our core values are we act with integrity, we are accountable, we are passionate, and we are better together.

SUMMARY :

To promote and support the strategic plan and mission of Southern Michigan Bank and Trust. Performs a variety of duties to provide outstanding customer service and to develop and retain customer relationships while explaining and delivering bank products and services. Directly supervising 1-20 employees. Maintain a profitable and efficient office and provide ongoing training and communication to staff.

ESSENTIAL DUTIES, RESPONSIBILITIES, SKILLS :

• Direct daily operational aspects of the branch
• Prepare and allocate budgeted funds
• Mentor, develop, and grow employees by providing training, coaching, developing, and motivation
• Assess local market and identify current and prospective sales opportunities
• Develop and retain deposit growth
• Promptly address employee and customer satisfaction issue

INTERPERSONAL SKILLS :

This position is required to deal with internal as well as external customers, in a positive, “Quality Customer Service” manner. An open, willing to assist approach to work is expected along with the ability to work beyond their normal job duties as the situation requires. Interpersonal and problem-solving skills are required. This position will have access to highly confidential information that must be handled in a professional manner.

PHYSICAL DEMANDS :

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; stop, kneel, crouch, or crawl. The employee must frequently lift and / or move up to 15 pounds and occasionally lift and / or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance, color vision, depth perception and ability to adjust focus.

REASONING ABILITY :

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

WORK ENVIROMENT :

The noise level in the work environment is usually moderate / conversational.

Requirements :

QUALIFICATION REQUIREMENTS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and maintain confidentiality and professionalism. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and / or EXPERIENCE :