Program Manager - Mental Health / IOP

Mental Health Intensive Outpatient Manager

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The function of the Mental Health Intensive Outpatient Manager is to provide clinical oversight and to assist in the administration of the program services including interviewing, assisting in monitoring level and quality of service, while building positive community relationships through ongoing collaboration and communication with relevant professionals and agencies.

Provides direct supervision to clinical staff and interns related to mental health, substance abuse and / or co-occurring services. Facilitates the screening of urgent intakes as necessary. Handles crisis calls and situations as needed, in compliance with best practice principles.

Responsibilities

• Works with Outpatient Director and Vice President on development strategies for mental health and substance use programs to ensure stability and growth.
• Acts as the primary point of contact for the substance use program, managing day-to-day administrative and clinical tasks.
• Carries a caseload of up to 15 clients in the mental health and / or substance abuse program.
• Acts as agency representative and liaison while maintaining positive relationships with school and satellite staff, community gatekeepers and referral sources.
• Recruits, screens, interviews, hires and trains counselors and interns.
• Provides ongoing administrative supervision for staff and interns.
• Oversees compliance with licensing, funding and accreditation requirements for staff and interns under direct supervision.
• Works with supervisees to resolve performance issues.
• Assigns client intakes based on eligibility and appropriateness.
• Manages the scheduling of staff and interns throughout all treatment locations ensuring adequate space and supplies are in place.
• Acquires knowledge ongoing regarding standards and requirements for licensure, accreditation and funding.
• Adheres to confidentiality requirements as stated by law and licensing standards.
• Maintains a teamwork approach to supervisory duties and works cooperatively with the Outpatient Director and Vice President.
• Attends and actively participates in staff meetings and Clinical Case Conference.
• Demonstrates proficiency in the use of the Electronic Health Record.
• Conduct performance reviews for all assigned staff.
• Attends required agency meetings and trainings.

Qualifications

USD $75,000.00 / Yr.