Client Account Manager - E-Commerce Clients

👋 What’s The Company Like?

LDX Digital is a cutting-edge digital marketing agency specializing in Google Ads and native advertising.

We are committed to delivering exceptional results for our clients by leveraging data-driven strategies and innovative ad solutions.

Our fully remote team is made up of passionate professionals from around the globe, all working together to drive our clients’ success. We are seeking a highly skilled Media Strategist to join our team and help us take our clients' campaigns to the next level.

💻 What We Want You To Do

We’re looking for a highly organized, proactive, and relationship-driven Account Manager to join our growing performance marketing team.

As an Account manager at LDX Digital you will serve as the main point of contact for our clients, ensuring smooth communication, exceptional customer experience, and measurable success across advertising campaigns (primarily Google Ads, Meta Ads, and other paid media platforms).

You’ll collaborate closely with our internal media buyers, creative team, and analytics specialists to drive results that keep clients happy and confident.

The right candidate is equal parts strategist, communicator, and problem solver, someone who understands the performance marketing landscape and knows how to turn complex metrics into clear, actionable client insights.

🎯 Key Responsibilities

Client Relationship & Communication :

• Serve as the primary point of contact for assigned clients — managing all day-to-day communications and requests.
• Build trusted, long-term relationships with clients by proactively understanding their business goals, challenges, and marketing objectives.
• Conduct regular check-ins, performance reviews, and strategy calls to keep clients informed and engaged.
• Manage expectations and ensure all client deliverables are met on time and at the highest standard.
• Handle escalations and problem-solve quickly with diplomacy and confidence.

Campaign Oversight & Strategy :

Project & Performance Management :

Customer Success & Retention :

Requirements

🤝 You’re Perfect If You Have

Note : US-based — candidates must be legally authorized to work in the United States and available between 7 : 00 AM – 3 : 00 PM EST

🚀 You’ll Excel in This Role If You also have :

Benefits

🌟What’s in it for you :

📝 Our Interview Process

1. Click Apply and submit your CV

2. Fill in a short survey & cognitive assessment

3. 1-on-1 video interview with HR

4. You will be asked to complete a short test task.

5. 1-on-1 video interview with Hiring Manager