Banquet Server

Job Description

Job Description

BASIC PURPOSE : Complete assigned banquet duties, typically including set-up, service and breakdown of functions, while ensuring tasks are completed in a safe, accident-free manner.

ESSENTIAL FUNCTIONS :

• Review Banquet Event Orders and receive instruction regarding details of event.
• Prepare event space, including action stations, buffets, beverage stations, tables, etc. according to Banquet Event Order.
• Ensure readiness of room for event; ensure tables in assigned area have been set correctly and uniformly.
• Ensure uniform (including nametag) and personal appearance is clean and professional.
• Greet, welcome and acknowledge guests upon arrival. Thank guests with sincere appreciation when departing. Speak with others using clear and professional language.
• Serve meal according to established standards for style of service. Communicate additional meal requirements, allergies, dietary needs and special requests to Captain or kitchen supervisor.
• Replenish buffet items to ensure consistency and freshness in presentation.
• Monitor tableware to ensure presentation standard is met. Replace items as necessary.
• Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas.
• Ensure courses are cleared and tables crumbed promptly and thoroughly.
• Assist other Event Staff in setting up / breaking down buffet or other special food service tables and equipment.
• Ensure all tableware, linen and equipment is returned to proper place.
• Other service duties as assigned.

Knowledge and Skills :

Education : High school education or equivalent.

Experience : One year of hotel banquet and / or food and beverage service preferred.

Skills and Abilities :

Ability to read, speak, and write English required.

Ability to lift, pull, push and carry 30 lbs. required.

Ability to perform basic math functions required.

No. of employees supervised : None

Lifting / Pushing / Pulling / Carrying :

Lifting : 20 - 30 lbs (trays, dish racks, glass racks, etc)

Pushing : 50 - 100 lbs. (carts, “Queen Mary”, hotbox, portable bar)

Carry : 20 - 30 lbs (trays, dish racks, glass racks, etc.)

Bending / Kneeling : Frequent bending and kneeling required.

Mobility : Ability to maneuver in narrow areas and between seated guests required.

Continuous Standing : Must be able to stand continuously for up to eight hours at a time.

Climbing : Ability to climb as many as thirty steps required on a regular basis.