Talent.com
Implementation Coordinator

Implementation Coordinator

SmithRxLehi, UT, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Implementation Coordinator

SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values :

  • Integrity : Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.
  • Courage : We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forwardalways.
  • Together : The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.

Job Summary :

SmithRx is looking for an Implementation Support Specialist to join the company's Customer Success team to support all core Implementation functions ensuring the high quality of the SmithRx product.

What you will do :

  • Responsible for being the main point of contact for TPA (an external client) for new group implementations
  • Responsible for gathering the TPA requirements which include but are not limited to points of contacts, due dates, account structures, group numbers, invoicing, ID cards, eligibility files, etc.
  • Ensure all requirements are documented in the standard project templates and tools
  • Assist the Implementation Manager and / or Implementation Analysts with project tasks throughout the new group implementation lifecycle
  • Maintain a detailed project plan and an open items log for project monitoring purposes
  • Manage day to day coordination and task managements for a pod of Implementation Managers and / or Implementation Specialists to maintain workplace productivity
  • Conduct administrative tasks supporting data entry of new group implementations within the applicable systems
  • Build client profile utilizing CRM tool
  • Act as a liaison between the internal contracting team and the Implementation Team
  • Act as a liaison between the internal invoicing team and the Implementation Team
  • Provide go live support to the Implementation Managers, Implementation Analysts and the TPA
  • Participate in post go live discussion to improve identified performance opportunities
  • Participate in the new group implementation lifecycle
  • Participate in internal and external client meetings
  • Ability to organize high volume tasks and meet the appropriate deadline(s) or project milestones
  • Provide attention to detail on all project requirements to ensure the client's needs are met
  • Ability to be a self-starter and take initiatives

    • What you will bring to SmithRx :

  • Bachelor's degree or equivalent work experience preferred
  • Healthcare and / or pharmacy experience strongly preferred
  • Experience coordinating complex tasks across multiple projects and clients
  • Experience in a customer service role
  • Corporate experience preferred
  • Proficiency in Microsoft Office required
  • Proficiency in the Google platform / apps preferred
  • Proficiency using Salesforce
  • Strong communication skills via face-to-face meetings, conference calls and written correspondence
  • Strong team orientation and desire to succeed
  • Flexible, adaptable, and able to respond under the pressure of a fast-paced technology company
  • Ability to work with tight deadlines and solve for near term deliverables
  • Ability to manage multiple projects and tasks with grace, efficiency, and ownership

    • What SmithRx Offers You :

  • Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life and AD&D Insurance
  • 3 Weeks Paid Time Off
  • 12 Paid Holidays
  • Paid Parental Leave Benefits
  • Flexible Spending Benefits
  • 401(k) Retirement Savings Program
  • Short-Term and Long-Term Disability
  • Wellness Benefits
  • Commuter Benefits
  • Employee Assistance Program (EAP)
  • Well-stocked Kitchen In Office Locations
  • Professional Development and Training Opportunities
    • serp_jobs.job_alerts.create_a_job

    Implementation Coordinator • Lehi, UT, US

    Job_description.internal_linking.related_jobs
    Implementation Lead

    Implementation Lead

    Tekshapers IncMidvale, UT, United States
    serp_jobs.job_card.full_time +2
    serp_jobs.filters_job_card.quick_apply
    Implementation Lead Location : Midvale Utah Duration : Long term ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Assignment Coordinator

    Assignment Coordinator

    CHG HealthcareSalt Lake City, UT, US
    serp_jobs.job_card.full_time
    In the early 1990s, Australia and New Zealand had an urgent need for doctors.A need Global Medical Staffing was born to fill. Since then, we've successfully matched thousands of doctors with clients...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    U.S. Customs and Border ProtectionEureka, UT, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Marketing And Business Development Coordinator

    Marketing And Business Development Coordinator

    Trinity ConsultantsSalt Lake City, UT, US
    serp_jobs.job_card.full_time
    Are you a creative problem solver with a passion for marketing and client engagement? Do you thrive in a dynamic environment where no two days are the same? We’re looking for a proactive and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Implementation Specialist

    Implementation Specialist

    JobNimbusLehi, UT, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We are obsessed with the hero's journey at JobNimbus.Every person has a hero's journey.Kirk, Frodo Baggins, Anna & Elsa, Nacho Libre, and even YOU!. This is our “call to adventure” t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    PROJECT COORDINATOR Sandy

    PROJECT COORDINATOR Sandy

    Paul Davis RestorationSandy, UT, US
    serp_jobs.job_card.full_time
    Come work as a project coordinator with a growing company.Project coordinators are in charge of assisting our Project Managers in organizing our ongoing projects. This position involves monitoring p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Production Coordinator

    Production Coordinator

    Floor Coverings InternationalSalt Lake City, UT, US
    serp_jobs.job_card.full_time
    Our unique shop-at-home model allows customers to get perfect new floors without leaving their home and our 400,000+ customers give us an average of 4. That's a big reason why we're growing six time...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel CT Tech - $2,291 to $2,470 per week in Lehi, UT

    Travel CT Tech - $2,291 to $2,470 per week in Lehi, UT

    AlliedTravelCareersProvo, Utah, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Host Healthcare to find a qualified CT Tech in Lehi, Utah, 84043!.Host Healthcare is an award-winning travel healthcare company with an immediate opening for thi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Facilities Coordinator

    Facilities Coordinator

    NALS Apartment HomesCottonwood Heights, UT, United States
    serp_jobs.job_card.full_time
    We embrace opportunities for personal and professional growth, and encourage our employees to share their unique skills, local knowledge, and professional expertise. Our team is the single most impo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    School Services - Board Certified Behavioral Analyst (BCBA)

    School Services - Board Certified Behavioral Analyst (BCBA)

    Centra Healthcare QIACottonwood Heights, UT, US
    serp_jobs.job_card.full_time
    Centra Healthcare QIA is seeking a School Services Board Certified Behavioral Analyst (BCBA) for a job in Cottonwood Heights, Utah. Job Description & Requirements.Board Certified Behavioral Anal...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Executive Project Coordinator CRO Support & Quick Response Team Leader

    Executive Project Coordinator CRO Support & Quick Response Team Leader

    Legacy Village of TaylorsvilleSouth Jordan, UT, US
    serp_jobs.job_card.full_time
    Executive Project Coordinator CRO Support & Quick Response Team Leader.Are you ready to step into a career-defining role with a company where people always come first? Western States Lodging and M...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    PROJECT COORDINATOR Sandy

    PROJECT COORDINATOR Sandy

    IICRCSandy, UT, US
    serp_jobs.job_card.full_time
    Come work as a project coordinator with a growing company.Project coordinators are in charge of assisting our Project Managers in organizing our ongoing projects. This position involves monitoring p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Facilities Coordinator

    Facilities Coordinator

    Bach Team LLCVineyard, UT, United States
    serp_jobs.job_card.full_time
    FourSite Property Managements, operating under Bach Team, mission is to provide quality service and housing to our customers, to provide valuable work experience for employees, and to obtain a fair...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Automation Project Coordinator

    Automation Project Coordinator

    EMCOR GroupSalt Lake City, UT, US
    serp_jobs.job_card.full_time
    Automation Project Coordinator.The essential duties include supporting the Operations Manager, Engineering, Project Managers, Assistant Project Managers, Superintendents and Foreman.The PC is respo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customs and Border Protection Officer - Experienced (GS9)

    Customs and Border Protection Officer - Experienced (GS9)

    U.S. Customs and Border ProtectionGenola, UT, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Youth Development Specialist - Relocation to Hershey, PA Required

    Youth Development Specialist - Relocation to Hershey, PA Required

    Milton Hershey SchoolRush Valley, UT, United States
    serp_jobs.job_card.full_time
    Milton Hershey School (MHS) is one of the world's best private schools, where students in pre-K through 12th grade from disadvantaged backgrounds receive an exceptional career-focused education wit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Workplace Lead

    Workplace Lead

    The Planet GroupLehi, UT, US
    serp_jobs.job_card.temporary
    Contract Onsite – Lehi Utah Must • • • • • 2+ years of administrative or office experience High school diploma or...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Project Coordinator - Community Reinvestment Agency

    Project Coordinator - Community Reinvestment Agency

    Salt Lake City CorporationSalt Lake City, UT, US
    serp_jobs.job_card.full_time
    Project Coordinator - Community Reinvestment Agency.We are looking for a Project Coordinator to join our Community Reinvestment Agency team. The Project Coordinator supports staff and coordinates mu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days