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Superintendent / Construction Manager
Superintendent / Construction ManagerKB Home • Charlotte, NC, US
Superintendent / Construction Manager

Superintendent / Construction Manager

KB Home • Charlotte, NC, US
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Overview

KB Home is one of the largest and most recognized homebuilders in the United States and has built over 650,000 quality homes in our more than 60-year history. Today, KB Home operates in 45 markets from coast to coast. KB Home is a leader in energy-efficient homebuilding and was the first builder to make every home it builds ENERGY STAR certified. KB Home builds strong, personal relationships with customers and is ranked #1 in customer satisfaction surveys among national homebuilders.

Build your career with KB Home. Learn more.

Job Summary

The Superintendent / Construction Manager manages all functions of the construction job site as it relates to building quality residential homes. Supervises construction from dirt through closing while maximizing profits and maintaining excellence through the KB Edge business model. Ensures quality assurance and customer satisfaction are maintained throughout the construction process of the new homes.

Essential Duties And Responsibilities

Construction / Cycle Time / Home Readiness

  • Plan and direct KB staff and trade partners in the construction and completion of quality residential homes with strong commitment to executing the KB Edge business model and the 100% Complete / 100% Satisfied program.
  • Responsible for milestone reports (slab to frame, frame to mechanical, drywall to cabinet and cabinet to final).
  • Ensure consistent application of "Even Flow," homes completed per schedule (daily starts, closings and monthly deliveries).
  • Schedule and monitor trade partners during the entire construction process from start to closing. Inform and train trade partners regarding company policies and procedures, including safety and OSHA compliance.
  • Approve trade partner's purchase orders and invoices for assigned homes, ensuring completion of work in a quality and timely manner. Maintain trade partner scorecards on performance and submit to purchasing.
  • Monitor subdivision cleanliness and hold trade partners responsible for daily clean-up of homes and jobsite.
  • Interact with Architecture, Engineering, Studio, Purchasing and DUP and consider their input / deadlines during the process to ensure timely quality construction.

Customer Service

  • Continually strive for superior CSI ranking in specific market.
  • Execute all home deliveries 100% complete and signed off by COE by the homebuyer.
  • Monitor and resolve customer or construction concerns to facilitate smooth final closing process.
  • Deliver Pre-Construction and Pre-Drywall orientations with buyers to reinforce contact with buyer throughout the construction process.
  • Deliver a consistent and effective homeowner orientation to ensure the buyer experiences a positive transition to their new home.
  • Participate in Community Teams and take ownership of construction matters / issues. Work directly with the salesforce with an emphasis on teamwork and customer satisfaction.
  • Safety & Quality Standards

  • Maintain a safe work site by implementing good housekeeping regulations and safety requirements, enforcing safe work habits and observing OSHA and any state-level regulations.
  • Facilitate weekly safety meetings with staff and trade partners.
  • Ensure Quality Checkpoints are completed and provide daily status updates on the construction progress for each unit.
  • Manage the installation and maintenance of SWPPP for the construction site.
  • External Partnerships

  • Ensure the community is working with NHQ certified trade partners.
  • Drive the permit and inspection sign-off process on a timely basis.
  • Responsible for inspection process in assigned homes and interaction with VA, FHA, City, County, State and Conventional inspectors.
  • Education / Experience / Minimum Requirements

    Education / Certifications / Licenses

  • High school degree or equivalent required
  • Associate or Bachelors degree preferred
  • Construction Management vocational degree or certificate preferred
  • Experience

  • Minimum one (1) year as a Construction Manager or Superintendent in the homebuilding industry
  • 2-5 years of construction experience with a production homebuilder preferred
  • Knowledge, Skills & Abilities

  • Strong experience in delivering high-quality customer service programs. Previous ERP database experience a plus
  • Demonstrated leadership capabilities including motivating teams and developing people
  • Strong people skills and ability to build professional relationships
  • Action-oriented with drive to push projects to closure
  • Customer-centric mindset and solutions oriented
  • Strong verbal and written communication skills
  • Ability to work within a team and incorporate others' ideas
  • Fact-based decision-making with data and metrics
  • Proficient in Microsoft Word, Excel, PowerPoint and Outlook
  • Work Requirements

  • Full-time schedule with flexibility for overtime when necessary
  • On-Call program availability for emergencies or after-hours issues
  • Conduct business professionally and ethically with buyers, trade partners, officials, and coworkers
  • Complete all physical requirements with or without reasonable accommodation
  • Ability to stand or sit for extended periods
  • Mobility to move about the work location and to drive / travel as needed
  • Ability to walk up and down stairs and observe details at close range
  • Ability to transport and move up to 20 lbs as needed
  • Occasional outdoor work in various weather conditions
  • Find out why KB Home is attracting and retaining the best employees. If you are interested and qualified, please apply now. KB Home provides above-average compensation, full benefits, a strong 401K match, bonus plans, and promotional opportunities. KB Home is an equal opportunity employer committed to a diverse workforce. Diversity is important to KB Home.

    KB Home and its affiliates do not accept unsolicited resumes from recruiters or third-party agencies without a valid written agreement. Resumes submitted without an agreement may be considered the sole property of KB Home.

    Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Job function

  • Management and Manufacturing
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