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OCM Capability Center Lead
OCM Capability Center LeadTrissential • Milwaukee, WI, US
OCM Capability Center Lead

OCM Capability Center Lead

Trissential • Milwaukee, WI, US
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OCM Capability Center Lead

Build the Future of Business Readiness with Trissential

Are you ready to lead the launch of a global capability center that embeds readiness and adoption into every transformation? Trissential is hiring an OCM Capability Center Lead to join our client's team and stand up an enterprise-wide initiative that will shape how change is delivered, measured, and sustained across programs and products.

This is a high-impact hybrid role where you'll partner with HR, IT, PMO, and program leads to design frameworks, toolkits, and training that drive measurable adoption and readiness outcomes. If you're passionate about organizational change, coaching, and building scalable capabilitiesthis is your opportunity to lead with purpose.

What's in It for You?

  • Enterprise-Level Impact Lead the design and launch of a global capability center that supports all major transformations
  • Strategic Ownership Build frameworks, toolkits, and metrics that embed readiness and adoption into daily operations
  • Cross-Functional Collaboration Partner with HR, IT, PMO, and program leads across geographies
  • Hybrid Flexibility Work onsite in Milwaukee, WI up to 3 days per week while engaging global stakeholders

Your Role & Responsibilities

  • Design and stand up a Capability Center focused on business readiness and adoption
  • Develop and implement frameworks, toolkits, training, coaching models, and metrics
  • Assess current readiness maturity and define roadmap for capability growth
  • Partner with enterprise stakeholders to embed readiness into transformation programs
  • Lead stakeholder engagement, adoption measurement, and change enablement efforts
  • Facilitate workshops and coaching sessions to drive consistency across regions
  • Connect KPIs (adoption, readiness, training, hypercare reduction) to business outcomes
  • Support integration with enterprise tools and systems (e.g., ServiceNow, HRIS platforms)
  • Skills & Experience You Should Possess

  • 8+ years of experience in Organizational Change Management (OCM) or transformation leadership
  • Proven success building enterprise capabilities (COEs, academies, readiness programs)
  • Strong background in readiness assessment, adoption measurement, and stakeholder engagement
  • Excellent facilitation and coaching skills with ability to influence senior leaders
  • Data-driven mindset with ability to connect metrics to business outcomes
  • Experience working across global teams and functions
  • Bonus Points If You Have

  • Prosci or similar OCM certification
  • Experience with ITSM tools like ServiceNow or Jira Service Management
  • Familiarity with enterprise transformation programs involving HR, IT, and PMO
  • Background in utilities, manufacturing, or supply chain industries
  • Education & Certifications You Need

  • Bachelor's degree in Organizational Development, Business, Human Resources, or related field
  • Prosci or equivalent change management certification preferred
  • What We Offer

    At Trissential, we value expertise, innovation, and collaboration. By joining our client's team, you'll work on high-impact projects while enjoying a supportive work environment.

  • Competitive Compensation You choose the model that works best for you, both with company-sponsored benefits! Up to $100,000 annually or $56 per hour, based on skills and experience
  • Comprehensive Benefits for you and your dependents Medical, dental, vision, free tele-health, HSA with company contribution, life and disability insurance, and 401k with matching
  • Paid Time Off Both compensation models offer paid time away from work
  • Hybrid Work Model Work onsite in Milwaukee for up to three days per week
  • Career Development Access to training, certifications, and leadership opportunities
  • Supportive Team Culture Work with a team that values continuous learning and growth
  • Please note : This role is only open to candidates who are authorized to work in the United States.

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    Ocm Lead • Milwaukee, WI, US