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Guest Services Coordinator

Guest Services Coordinator

AWTBIndianapolis, Indiana, United States
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Description

As a Remote Guest Services Coordinator, your role is all about service. You’ll ensure clients have everything they need, resolving challenges and making their travel experience stress-free.

Responsibilities :

  • Manage guest inquiries and resolve issues promptly.
  • Support rebookings, cancellations, or modifications.
  • Provide clear communication before and during travel.
  • Maintain strong client trust and satisfaction.

Qualifications :

  • Excellent problem-solving skills.
  • Ability to remain calm under pressure.
  • Strong written and verbal communication.
  • Self-starter comfortable with remote work.
  • What We Offer

  • Training on guest care and conflict resolution.
  • Remote-first position with flexibility.

    Pay structure that rewards performance.

    Supportive environment with peer learning. Special travel discounts and deals.

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    Guest Service Coordinator • Indianapolis, Indiana, United States

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