Director, Human Resources Business Partner USA - Carlsbad, CA; USA - South San Francisco, CA

Director, Human Resources Business Partner

USA - South San Francisco, CA

Twist is seeking a Director, Human Resources Business Partner to support our commercial team. This role will report to the Vice President, Human Resources and work in close partnership with our HR team. At Twist, we've been scaling our commercial team in response to strong customer adoption of our NGS and SynBio products. In this role, you will support our Global Sales, Marketing, and Customer Support leaders and their teams. We're looking for somebody who can roll up their sleeves and execute on day-to-day people decisions while also being a strategic partner to our global commercial leaders.

What You'll Be Doing

• Partner with commercial leaders to enable their success; be a sounding board and trusted advisor
• Provide expertise on people issues and strategies
• Bring solutions that address the needs of the department while taking into account the broader implications for Twist and our HR strategies
• Apply a broad HR skill set to coach and evolve the department to ensure their success. This includes, but is not limited to, performance management; talent assessment; strategic facilitation; organizational design and development; workforce planning; and change management
• Ensure alignment to and execution of established Twist-wide human resources policies, procedures, and initiatives
• Execute global and local HR processes (e.g., talent management, succession planning, performance management, development planning, compensation planning)
• Identify and solve talent issues before they affect the business (e.g., HiPo retention; poor performance management; evolving skill set requirements for team success, etc.)
• Contribute to the assessment / selection when we recruit for members of the commercial team, including key leaders and other critical positions
• Ensure compliance of all HR practices within area of responsibility and with legislative and regulatory requirements, standards and other known relevant policies and guidelines
• Triage and respond to employee relations issues (e.g., employee concerns or complaints, worker's compensation cases)
• Serve as the go-to HR team member for the Commercial team, including management- and employee- questions and concerns
• Implement our HR strategies and projects with sensitivity for and adaptation to local cultural business norms (our commercial team is located in over 12 countries in America, Europe, and APAC)
• Model our core values : Grit, Impact, Service, and Trust
• Follow regulatory and ISO 13485 requirements

What You'll Bring to the Team

Preferred Qualifications

The base cash compensation for this California-based role is below. In addition to base salary, this role is eligible for bonus, equity, and a generous benefits package. Final compensation amounts are determined by multiple factors, including candidate skill, experience, expertise, and location and may vary from the amount listed above. Compensation may be different in other locations.

$210,000 - $260,000 USD

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