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Vice President, Residential Mortgage / CRA Officer

Vice President, Residential Mortgage / CRA Officer

Triumph-HRWalpole, MA, US
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Job Description

Job Description

Vice President, Residential Mortgage / CRA Officer

Location : Walpole, MA

Employment Type : Full-time | On-site

Are you an experienced mortgage professional with a heart for service and a sharp eye for compliance? Walpole Co-operative Bank is seeking a Vice President, Residential Mortgage / CRA Officer to lead our residential lending operations and community reinvestment initiatives.

We’re a trusted, independent bank with deep roots in Walpole—and a strong commitment to the people and communities we serve. In this leadership role, you’ll guide our mortgage lending team, ensure regulatory compliance, and actively support community development through effective CRA strategy and outreach.

What You’ll Do :

As the VP, Residential Mortgage / CRA Officer, you will oversee the end-to-end residential mortgage function—from origination and underwriting through secondary market sales—while also championing the Bank’s CRA programs. Your responsibilities will include :

  • Managing the day-to-day operations of mortgage origination and underwriting
  • Hiring, coaching, and developing a high-performing residential lending team
  • Originating and underwriting residential loans in compliance with consumer lending regulations
  • Maintaining knowledge of and ensuring adherence to all mortgage-related policies, investor guidelines, and regulatory changes
  • Overseeing the Bank’s participation in the secondary mortgage market, including program selection, packaging, and investor compliance
  • Serving as a leader for CRA activities, including community outreach, education, and financial literacy programs
  • Representing the Bank at civic and community events, first-time homebuyer seminars, and CRA-related initiatives
  • Driving residential loan growth through strong referral networks and business development activity
  • Collaborating cross-functionally to ensure mortgage systems and vendor relationships support compliance and operational efficiency
  • Participating in audits and regulatory examinations, and maintaining internal policy documentation

What You Bring :

  • Bachelor’s degree or equivalent experience
  • 5–7 years of residential mortgage origination and underwriting experience
  • 2–5 years of leadership experience managing lending staff
  • In-depth knowledge of FHLMC guidelines, secondary market practices, and applicable federal / state lending regulations
  • Experience with Finastra Mortgagebot and DocMagic preferred
  • Strong communication and interpersonal skills with a customer-first mindset
  • Ability to lead, mentor, and hold others accountable in a collaborative team environment
  • Excellent attention to detail and judgment in navigating regulatory and operational matters
  • Strong time management, process improvement, and problem-solving abilities
  • Proficiency in Microsoft Office and comfort with banking systems and technologies
  • Active participation in the community, with a passion for equitable access to financial services
  • This role requires registration as a Mortgage Loan Originator (MLO) with the Nationwide Mortgage Licensing System (NMLS)

    • What Sets Walpole Co-operative Bank Apart :

    We offer a supportive, team-oriented culture where your contributions matter—and we back that up with benefits like :

  • Weekly pay
  • 80% employer-paid health, dental, and vision insurance – plus access to FSA and HRA programs to help cover your out-of-pocket costs
  • To help with healthcare costs, the Bank contributes the first 50% of your annual deductible on the medical plan
  • Exceptional retirement benefits – for every $1 you contribute to your 401(k), the Bank contributes $2 (up to plan limits) plus we offer a fully paid pension plan
  • Generous paid time off
  • Up to $7,000 annually in tuition reimbursement to support your career goals
  • 100% paid life insurance and more

    • About Us :

    Walpole Co-operative Bank is proud to serve our local community with care and integrity. We are a high-performing, financially sound institution where employees are valued and supported. Learn more about us at www.walpolecoop.com.

    Ready to Apply?

    If you’re looking for a meaningful role in a friendly, professional environment, please apply!

    Walpole Co-operative Bank is an equal opportunity employer.

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    Vice President • Walpole, MA, US

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