Care Coordinator for CSP Post Rd

Job Details

Job Location

Warwick, RI

Salary Range

$23.00

Description

CARE COORDINATOR

COMMUNITY SUPPORT PROGRAM

FULL TIME - NON EXEMPT

Thrive Behavioral Health, the Certified Community Behavioral Health Clinic for Kent County, has been delivering mental health and substance use services since 1976. Thrive Behavioral Health understands the benefits of delivering high quality, low-cost care for Rhode Islanders. Thrive's unique programs and services are built on evidence based, person-centric care models.Our programs include : Adult Mental Health, Youth and Family, Substance Use, Housing, Teen and Young Adult, Court Ordered, and Crisis Behavioral Health. With more than a dozen locations across Rhode Island and more than 300 employees, Thrive is continuing to grow and meet the needs of the community.

General Summary : Care Coordinator provides support to Thrive clients, in collaboration with the Access (Intake), Outreach or treatment teams throughout the agency, to alleviate mental health and / or substance use distress and eliminate access barriers to treatment and provide needed resources for all clients served. As the agency social determinants of health (SDOH) ambassador, the Care Coordinator works to eliminate the environmental factors that have a major impact on each client's health, well-being, and quality of life. These factors could include access to healthy food, physical activity opportunities, appropriate clothing, safe housing, heating / utility assistance, employment / education, childcare, and transportation. At Thrive, each client's physical health care and mental health are considered equally important for wellbeing and living a healthy lifestyle. The Care Coordinator is responsible for ensuring that each client receives the proper referrals and appointments for primary care, specialists, dentists and other healthcare providers as identified in the SDOH / needs assessment.

This position is primarily Community based and has administrative responsibility for outreaching, coordinating and tracking follow up of client's access to these needed supports as part of their recovery plan for mental health and or substance use recovery. The care coordinator carries a caseload that enables consistently meeting CCBHC program requirements, collaborates with other Thrive providers and community providers as well as outside agencies; adheres to agency, state, federal, and licensing board guidelines regarding ethical practices, billing, and documentation.

Schedule : Mon-Fri, First Shift

Location : Warwick, RI

Did you know... studies have shown that the number one reason a person chooses not to apply for a role is because they do not think they'll be hired if they don't meet 100% of the qualifications? Thrive understands that while certain criteria are requirements of the job, other skills can be taught to the right person. Please consider applying anyway.

Essential Responsibilities :

• In collaboration with the Access, Outreach or treatment teams, outreaches internal and external providers and specialists, community resources and other social service agencies to coordinate a client's physical health care needs, their SDOH needs and other barriers as identified in the SDOH / needs assessment. The Care Coordinator will continue to address each need identified, working in collaboration with the assigned case manager and can move between Thrive programs to meet the needs of each client.
• Tracks in the EHR when referrals are made, if appointments are kept, and if need is resolved. Troubleshoots when needs are not met and works to meet all needs identified in the SDOH / needs assessment.
• Assists Thrive case managers, benefits specialists and housing support specialists to provide client with support and guidance when completing necessary paperwork including registration forms, releases of information, screenings, providing necessary referrals and follow up, organizing transportation and other needs identified by the Access, Outreach or treatment teams.
• Assists clients with gathering necessary personal identifying information to complete paperwork or applications for resource eligibility.
• Enters all necessary information in the client record such as progress notes, billing information and data in a timely manner and in accordance with Thrive standards.
• Researches and stays updated on additional resources and supports available that will assist Thrive clients and shares new resources with colleagues.
• Through outreach and networking, establishes on-going relationships with community providers, agencies, resources, and advocacy groups to collaborate, build health equity and establish care coordination relationships that will benefit Thrive clients.
• Assist Case Manager with creating client education materials as identified.
• Carry and enliven a positive Thrive image consistent with Thrive's Guiding Principles and professional code of ethics.

Qualifications

Education, Experience and Competencies :

Certifications, Licenses Requirements :

Physical Demands

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary. Reasonable accommodations may be made to assist individuals with disabilities in meeting the expectations of the position.

EEO / VET / LGBTQ+ Employer

Benefits :

All employees are considered benefit eligible if their schedule is 17.5 hours per week or more. Time-off balances are pro-rated for part-time employees. Insurance plans remain the same regardless of FT or PT benefit eligibility.

Thrive believes in healthy work / life balance and a friendly / family working environment, whose values include Dignity, Respect, Teamwork and Professional Support and Development.

Supervision :

CARE COORDINATOR reports directly to the assigned Program Supervisor and will be supervised according to Thrive Behavioral Health Supervision Policy.