Staff Systems Engineer

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Corporate IT Systems Engineering team is looking for a seasoned application engineer who is passionate about shaping Visa's productivity tool set for employees. Our team is focused on being a trusted partner and helping enable fellow colleagues to utilize the best productivity tools safely and efficiently. We pride ourselves in thinking outside of the box and pushing the technical boundaries of building the next generation of productivity tools.

This candidate is a thought leader who is highly motivated in figuring out how to ensure tier 1 tools like SFTP are highly available. The ideal candidate will have a strong understanding of secure and large file architecture, security, and data flows. It is essential this candidate understands best practices and always stays ahead of industry trends and company policies.

It's very important for this candidate to have a positive can-do attitude, be incredibly organized, have tenacity in solving problems, be a strong team player, be highly collaborative, and be able to communicate effectively with stakeholders.

Essential Functions :

• Perform Engineering and 3rd level support which includes Architect, Engineer support for SFTP solutions.
• Diagnosing and resolving technical issues related to file transfers, including connectivity problems, access errors, and data integrity issues.
• Provide technical consultancy to operations, engineering team members to ensure problem resolution is achieved in the shortest possible timeframe. Document technical solutions.
• Communicate and liaise with all other Company departments, notify appropriate parties immediately of any issues which may affect efficient operations including, but not limited to, outages, service disruptions, and repeated customer complaints.
• Think outside the box and develop and document creative engineering solutions.
• Interface with customers to gather appropriate details or communications designs.
• Integrate AI capabilities to build robust, self healing, and intuitive platforms.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications

Preferred Qualifications

Additional Information

Work Hours : Varies upon the needs of the department.

Travel Requirements : This position requires travel5-10% of the time.

Mental / Physical Requirements : This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY : The estimated salary range for a new hire into this position is 124,700.00 to 180,650.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA / HSA, Life Insurance, Paid Time Off, and Wellness Program.