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Inside Sales / Production Scheduler

Inside Sales / Production Scheduler

Bergey'sPottstown, PA, US
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Inside Sales / Production Scheduler

Triad Truck Equipment is a Bergey's family-owned business that has been servicing our customers' needs since 1924. Currently our company has over 50 locations and more than 1,800 team members. Today our family of automobile, truck and tire companies stretch throughout Pennsylvania, Delaware, Maryland, & New Jersey. Visit us at www.bergeys.com to learn more about our company.

We strive to provide an environment for our associates and customers that is welcoming, transparent, and forward thinking. Our employees are our greatest asset. We promote and develop individual strengths, as well as grow our employees personally and professionally. Together we can make a difference.

Summary : The Inside Sales & Production Planner is a newly created position that will focus on inside sales support and production scheduling. The position will evolve as it is fully defined over the first six months.

Location : Triad Truck Equipment- Pottstown, PA

Shift : Full Time M-F 7 : 30 4 : 00

Essential Duties :

We are seeking a detail-oriented and organized individual to fill a dual role as Inside Sales and Production Planner. This position serves as the key liaison between Triad's outside sales representative, customers, service technicians, and the production team to ensure timely, accurate sales quotes, efficient workflow and exceptional customer service.

Key Responsibilities :

  • Interact with sales & customers and prepare sales quotations.
  • Communicate order status updates to customers and internal teams.
  • Schedule and prioritize production work based on capacity, deadlines, and resource availability.
  • Coordinate with shop manager and parts departments to ensure accurate schedules.
  • Track progress of jobs and adjust schedules as needed to meet delivery dates while communicating with all parties.
  • Develop work standards for this role and throughout the organization.
  • Additional tasks as this new role evolves.

Requirements :

  • Excellent communication and customer relation skills.
  • Desire for continuous improvement.
  • Strong organizational and multitasking skills.
  • Excellent communication and customer service abilities.
  • Proficient with computers.
  • Knowledge of repair or manufacturing processes is a plus.
  • Answers phone calls, provide price quotes and other information.
  • Provide a high level of service to both internal and external customers.
  • Other tasks as assigned.
  • Previous scheduling experience.
  • Successful completion of background checks and drug screening
  • Benefits :

    We offer a generous benefit package including :

  • Vacation and PTO time
  • Paid Holidays
  • 401k with profit sharing
  • Medical, Dental and Vision insurance.
  • Employee Assistant Program
  • FSA and HSA Plans
  • Life Insurance
  • Opportunities for Advancement
  • Employee Referral Program
  • Employee Discount
  • Bergey's is an equal opportunity employer.

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    Production Scheduler • Pottstown, PA, US