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Remote Intake Specialist

Remote Intake Specialist

Concierge Home CareTampa, FL, US
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Job Description

Job Description

Join the Team at Concierge Home Care – Where Care Changes Lives!

At Concierge Home Care, we believe in the power of home health care to change lives—for patients and team members alike. Our mission, “Caring for people who care for people,” is the foundation of who we are and what we do. Guided by our values— Integrity, Caring, Quality, Service, Innovation, and Team —we are dedicated to delivering compassionate, high-quality care that empowers patients to heal in the comfort of their own homes.

Since we opened our doors in 2015, Concierge Home Care has grown to serve over 57 counties across Florida, offering incredible opportunities for growth and career advancement.

Location :

This position is remote but must live within 30 minutes of a Florida branch office.

Schedule :

Thursday-Monday, 8 : 30 AM to 5 PM

Your Role as an Intake Specialist :

  • Serve as the first step in the patient care process by managing incoming referrals and ensuring all required documents and orders are complete.
  • Process referrals with precision, handling a high volume of documents efficiently.
  • Collaborate regularly with the operations team and sales department to ensure seamless coordination.
  • Key responsibilities include :
  • Processing new patient intakes.
  • Conducting eligibility and benefit checks.
  • Navigating EMR systems and other acceptance portals.
  • Communicating with sales, operations, and referral sources.
  • Managing and reconciling insurance changes every week.

Qualifications :

  • At least 1 year of recent experience navigating medical insurance verification and eligibility
  • At least 1 year of recent experience working with multiple EMR platforms and insurance portals
  • At least 1 year of recent medical referral processing
  • Access to a quiet, HIPAA-compliant workspace, as this is a remote position
  • Compensation : $18-$22 / hour based on experience
  • Must reside in Florida
  • Exceptional customer service skills.
  • Ability to multitask and prioritize tasks based on urgency.
  • Detail-oriented and capable of performing repetitive tasks efficiently.
  • Experience with medical intake processes (preferred).
  • Familiarity with Electronic Medical Record (EMR) systems and insurance portals (preferred)

    • Why Choose Concierge Home Care?

    Whether you’re new to home health or an experienced professional, you’ll have access to the tools and support needed to excel.

    And when it comes to what we offer, we’ve got you covered :

  • Professional Development : Ongoing training, mentorship opportunities, and support for career development.
  • Comprehensive Benefits :

    • Enjoy three weeks of PTO and annually increases to four weeks after five years.

  • Earn quarterly bonuses based off individual and team performance.
  • Plan for the future with our 401(k) options .
  • Employee Assistance Program (EAP), pet insurance, legal assistance, and employee referral bonuses.
  • Health, dental, vision, and HSA options.
  • Mileage reimbursement or company vehicle (per company policy).
  • Data plan reimbursement.

    • Take the First Step

    Join Concierge Home Care and make a meaningful impact! Apply today to begin an exciting and rewarding career where care truly changes lives.

    https : / / conciergehomecare.com / careers /

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    Intake Specialist • Tampa, FL, US