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Sales Development Representative

Sales Development Representative

Jet Support ServicesChicago, IL, US
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Market Intelligence Associate

For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to drive cost savings and provide custom solutions that align to the interests of each client, regardless of make or model.

JSSI products and services include :

  • Maintenance Programs. Hourly Cost Maintenance Programs to stabilize maintenance budgets, maximize aircraft availability and enhance residual value.
  • Parts & Leasing. Experienced product line specialized team who leverages our All-OEM inventory and global vendor relationships and go beyond parts sourcing to find optimal customer solutions.
  • Software : Traxxall and Conklin & de Decker. Powerful data platforms to help you make more informed decisions, from choosing the right aircraft to tracking your maintenance, inventory, and MRO projects.
  • Advisory Services. Objective insights and independent technical advice from a global team of technical advisors and ASA-accredited appraisers for virtually any business jet, turboprop or helicopter.
  • Aviation Capital. Customized asset-based finance solutions for business aviation.

Position Summary :

We are seeking a motivated and analytical Market Intelligence Associate to join our dynamic Sales & Business Development team. This junior-level, pre-sales role is ideal for a self-starter with a passion for aviation, who thrives in a fast-paced environment and is eager to make an immediate impact on business development efforts. You will be on the front lines, sourcing and qualifying new leads, gaining market and competitive intelligence, and supporting the sales team with high-value insights. This role requires a combination of outbound outreach, research skills, and digital fluency to uncover and generate actionable sales opportunities.

Duties and Responsibilities :

  • Outbound Prospecting : Proactively engage with prospects via phone, email, and social channels to gather intelligence and generate interest in our offerings.
  • Lead Generation : Identify and qualify leads through cold calling, online research, and use of internal databases and tools.
  • Market Research : Collect and analyze competitive intelligence, industry trends, and customer needs to inform sales strategy.
  • Data Analysis : Use tools like Salesforce, LinkedIn, and other platforms to track activity, record insights, and prioritize outreach.
  • Insight Capture : Extract value from every conversation by asking the right questions and documenting findings that support sales pipeline growth.
  • Territory Management : Own a specific geographic or market segment and be accountable for driving intelligence and pre-sales activity in that region.
  • Cross-functional Collaboration : Partner with Sales, Marketing, and Product teams to ensure lead quality, market alignment, and seamless handoffs.
  • Social Selling : Leverage social media and digital platforms to engage with prospects and promote thought leadership.

    • Desired Credentials :

  • Bachelor's degree or equivalent experience
  • 12 years of experience in a pre-sales, business development, inside sales, or market research role (internships considered)
  • Business aviation experience or interest strongly preferred
  • Exceptional verbal communication and phone presence
  • Strong analytical and critical thinking skills
  • Familiarity with CRM systems (Salesforce preferred), Microsoft Excel, LinkedIn Sales Navigator, and other lead generation tools
  • Self-motivated, organized, and capable of working independently
  • Curious and relentless in pursuit of actionable information and opportunity

    • At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent. For this role, the annual base pay generally ranges from $70,000 to $80,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role. Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website.

    JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law. JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.

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    Sales Development Representative • Chicago, IL, US