Navigator, Systems IKedren Community Health Center Inc • Los Angeles, CA, US
Navigator, Systems I
Kedren Community Health Center Inc • Los Angeles, CA, US
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job_description.job_card.job_descriptionResponsible for the navigation of admissions to the community outreach, intensive outpatient and crises services in collaboration with Los Angeles County Department of Mental Health, and other agency / community based services. Provide outreach, engagement, and education to clients, families, and community-based agencies to enhance access to the mental health system. Participate in the development of programs to implement the agency’s services in the mental health service community. Develop placement resources for clients and coordinate placement planning with appropriate agencies. Act as liaison between the agency and the Los Angeles County Department of Mental Health and other related agencies regarding services / resources requirements for clients. Initiate reviews and investigate programs of other agencies within the mental health community to ensure the appropriate services are available to clients. Represent the agency in required community based service related meetings. Practice confidentiality in all client and management related matters. Assist in preserving the agency’s mission, goals, and objectives; and help management in establishing its internal service delivery goals and objectives that are consistent with the organization’s public service mission statement. Participate in the fundraising activities of the Agency. Assist in other duties and special projects as assigned. Advocacy – Advocates within the community for recovery-oriented philosophy, progress and practices and improvement in individuals’ daily living conditions and the inequitable distribution of power, money and resources that results in disadvantage and injustice for clients. Client Focus – Identifies, analyzes, and implements evidence-based therapeutic interventions designed to achieve client goals; using research and technological advances; evaluating program outcomes and practice effectiveness; developing, analyzing, advocating and providing leadership for policies and services; and promoting social and economic justice. Communication Effectiveness – Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Cultural Diversity – Identifies, addresses and corrects inequities that exist in the provision of health care to culturally and ethnically diverse groups; continuously strives to achieve the ability and availability to effectively work within the cultural context of the client, family or community. Integrated Services – Commits to developing integrated services and counseling that meets the total needs of clients; promotes cooperation and collaboration with other organizations to achieve service integration. Organizational Acumen – Sizes up a situation, balances reason and the interests of others, and acts in a decisive, timely, and appropriate manner that is congruent with the organization’s values, goals and mission to achieve success. Partnering – Develops networks and builds alliances, engages in cross-functional activities; collaborates across boundaries and within community, and finds common ground with a widening range of stakeholders. Utilizes contacts to build and strengthen internal and external support bases. Partnership Creation and Management – Identifies, develops, maintains and strengthens partnerships with others inside and / or outside the organization who can provide information, assistance, resources and support to mission of the organization. Professionalism – Thinks carefully about the likely effect on others of one’s words, actions, appearance, and mode of behavior. Selects the words or actions most like to have the desired effect on the individual or group in question. Demonstrates respectful and effective relationships with colleagues and clients and their families. Program Development – Recognizes, understands and facilitates educational opportunities and coordinates resources that best respond to the needs of the individuals and communities. Resource Management – Identifies, enrolls and sustains resources such as people, technology, community services and programs effectively that can be utilized to fulfill the mission and vision of the organization to meet the needs of the clients to optimally live productive lives. Service Focus – Balances interests and needs of a variety of internal customers and clients; adjusts priorities to respond to pressing and changing demands. Anticipates and meets the need of the customer and client; achieves quality results; is committed to continuous improvement of services.
Job Description
Job Description
POSITION OBJECTIVE / SUMMARY :
Under the direct supervision of the Program Director, Adult Out-Patient Services. Responsible for the navigation of Agency admissions to the community outreach, intensive outpatient and crisis services on behalf the Agency’s services in collaboration with the Los Angeles County Department of Mental Health, and other Agency / Community based services. Provide outreach, engagement, and education to clients, families, and community-based Agencies to enhance access to the mental health system.
MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION :
- Bachelor or Master’s Degree from an accredited college in Social Work, Human Services, or a behavioral science preferred.
- Previous experience in a psychiatric healthcare environment, community services or related field.
- Proficiency in a windows computer software environment (MS Word / Excel) helpful.
- Must be organized and detail oriented.
- Good verbal and written communication, interpersonal skills, and the ability to interface with all levels of management and associates while building strong relationships.
- Must have the ability to problem solve, meet deadlines and follow through on work assignments in a fast-paced environment.
- The ability to work overtime and / or additional days on special projects as needed.
GENERAL STATEMENT OF FUNCTIONS :
Competencies :
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