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Software Deployment Analyst

Software Deployment Analyst

Revel ITColumbus, Ohio
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Job Description

OUR GOAL :

Treat our consultants and clients the way we would like others to treat us!Interested in joining our team? Check out the opportunity below and apply today!

As the Analyst, Software Deployment , you will be responsible for developing, monitoring, and implementing software and hardware deployment solutions to client restaurants. You will serve as the technical expert who works with development teams, project managers, cross functional team members, external vendors, and 3rd party consultants to deliver hardware and software on a project-oriented basis.

WHAT YOU’LL DO

  • Strong candidates are motivated by what they can achieve, growth they could experience and how they will impact the company
  • Gather and maintain a knowledge base of procedures to fulfill hardware installation and software deployment tasks.
  • Collaborate with development groups in restaurant technology and other teams to translate technical documents into implementation, remediation, and validation processes.
  • Communicate with third party and vendor resources to ensure fulfilment of tasks and objectives within time and budget constraints.
  • Coordinate with New Restaurant Opening and Return to Service organizations and teams to provide deployment support for restaurants during normal business hours, and off-hour support as necessary.
  • Act as point of contact between client and third party / vendor resources.
  • Implement and coordinate validation and remediation tasks related to hardware and software deployments, working with internal and 3rd party teams.
  • Document, review, and distribute documentation related to technologies including support requirements, troubleshooting information, validation, and other deployment processes.
  • Provide data for and publish deployment reports to cross functional teams and IT leadership on a daily, weekly, or project basis based on the requirements of specific projects and initiatives.
  • Participate in project team meetings. Lead stand-up calls for all team members and management teams. Initiate work sessions or focus meetings as necessary to fulfill the objectives of a given project or initiative.
  • Collaborate with team members in developing new processes and technologies in developing improvements for future deployments.
  • All other duties as assigned.

WHAT YOU’LL BRING TO THE TABLE

  • High school diploma or general education degree (GED) required.
  • Possess a bachelor’s degree in computer science, Business Administration or a related field, or an equivalent in education and experience
  • 3-5 years’ experience in supporting multi-site restaurants or retail stores and / or supporting or deploying Point of Sale systems preferred
  • Experience managing multiple 3rd party service providers
  • Proven organization and independent execution required
  • Experience manipulating large data sets through statistical software or other methods
  • Experience initiating and driving projects to completion with minimal guidance
  • Advanced Excel skills (conditional formulas and formatting, charting,
  • Experience with data management, specifically with validating and auditing data and reports from multiple systems
  • Ability to work effectively with colleagues across multiple teams
  • Ability to evaluate process workflow and identify areas for improvement
  • Reference :  1038363

    Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Revel IT, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly with every qualification in the description, we encourage you to apply anyway. You might be the right candidate for this or our other open roles!

    Revel IT is an Equal Opportunity Employer. Revel IT does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

    #gdr4900

    Job ID : 1038363

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    Software Analyst • Columbus, Ohio