Customer Service Representative
Steel DynamicsButler, IN, USjob_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionA minimum two-year Associates degree Effective written and verbal communication skills Detail-oriented and well organized Customer Service passion and attitude Willing to go the 'extra mile' for service and problem resolution Able to work with people from all organizational levels and backgrounds Proficiency with Microsoft Office and PC applications An accredited four-year Bachelor's degree, with a Business concentration Three or more years of Customer Service or Sales experience
Division
Steel Dynamics
Overview
Assisting and Backing up the Inside Sales Representative team.
Responsibilities
- Working with Inside Sales on orders, reports, analysis, etc.
- Providing ISR backup when they are out
- Monitoring and expediting of production and shipments
- Exceeding customer expectations for timely responses and communication
- Working internally with all departments to serve the customer better
- Meeting or exceeding monthly shipping goals
- Meeting or exceeding department key measurements
Qualifications
Required
Greatly Preferred
Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers.
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Customer Service Representative • Butler, IN, US