Overview
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This position performs clerical duties, including accurate transcription of physician orders in facilities not yet live on TriHealth Connect. It requires interpersonal skills to communicate with respect and compassion to customers; communicates information through various telecommunication devices and assists in coordinating patient flow.
Job Description
This position performs clerical duties, including accurate transcription of physician orders in facilities not yet live on TriHealth Connect. This position requires the interpersonal skills to communicate with respect and compassion to customers; communicates information through various telecommunication devices and assists in coordinating patient flow.
Job Requirements
Job Responsibilities
Working Conditions
TriHealth SERVE Standards
At TriHealth, We Believe There Is No Responsibility More Important Than To SERVE Our Patients, Our Communities, And Our Fellow Team Members. To Achieve Our Vision And Mission, ALL TriHealth Team Members Are Expected To Demonstrate And Live The Following :
ALWAYS – Welcome everyone by making eye contact, greeting with a smile, and saying hello; acknowledge when patients / guests are lost and escort them to their destination or find someone who can assist; refrain from using cell phones for personal reasons in public spaces or patient care areas.
ALWAYS – Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met; offer patients and guests priority when waiting; work on improving quality, safety, and service.
ALWAYS – Respect cultural and spiritual differences and honor individual preferences; respect everyone's opinion and contribution, regardless of title / role; speak positively about teammates and other departments in front of patients and guests.
ALWAYS – Value others' time by being on time, prepared, and actively participating; pick up trash to keep the environment clean and safe; be a good steward of resources and look for ways to avoid waste.
ALWAYS – Acknowledge wins and thank team members and others for contributions; show courtesy and compassion with customers, team members and the community.
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Unit Coordinator • Cincinnati, OH, US