Regional Director of Operational Excellence

Regional Director Of Operational Excellence

Expand Access. Strengthen Leadership. Transform Hospice Care.

We are seeking a Regional Director of Operational Excellence to join our leadership team and play a pivotal role in developing hospice branch operations, orientation processes, and quality care delivery. You will partner directly with clinical and administrative leaders to strengthen local teams, support regulatory readiness, and ensure hospice services meet the highest standards of excellence.

This role requires regular, in-person travel across assigned branches and reports to the Vice President of Operations.

As Regional Director of Operational Excellence, you will :

• Serve as a strategic advisor and mentor to branch leaders, ensuring alignment with operational and clinical standards
• Provide hands-on support with onboarding, coaching, and retention of new leaders
• Conduct on-site visits and audits, identifying opportunities for education, training, and process improvement
• Collaborate with leadership teams to promote clinical compliance, high-quality patient care, and staff engagement
• Coordinate with regional leaders, medical directors, and corporate staff to implement operational best practices
• Support preparation and readiness for inspections, licensure, and accreditation surveys
• Serve as a resource for regulatory updates, clinical systems, and policy compliance
• Lead hospice quality assurance and performance improvement (QAPI) activities
• Participate in patient care coordination and hospice service delivery reviews across varied settings
• Track in-service training compliance and support professional development across the region

About You

What You'll Bring :

Preferred (Not Required) :

Specialized Knowledge / Skills :

License & Certifications :

Technology & Tools :

We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem) :

Additional Full-Time Benefits :

Apply now and lead the way in creating consistent, high-quality hospice operations that make a difference in every community we serve.

Legalese

Location

Gentiva Hospice

Our Company

At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include :

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized and kindness is celebrated.