Emergency Services Technician

Emergency Services Technician

The Emergency Services Technician is on the front lines of restoring homes and businesses after disasters such as floods and fires. The ideal candidate demonstrates risk-free, predictable, and fact-based behavior, excelling at task management within structured, systematic processes. This role requires stability, focus, and the ability to follow leadership direction while delivering high-quality work. Successful team members bring empathy, reliability, and discipline to a fast-paced environment, ensuring customers receive extraordinary care during their time of need.

Benefits include a 401(k), bonus based on performance, competitive salary, health insurance, opportunity for advancement, paid time off, parental leave, and training & development.

Responsibilities include performing water, fire, and mold cleaning, mitigation, and remediation including tarping and board-ups as required; maintaining a clean, organized, and properly stocked truck and company equipment; being accessible by phone and participating in the on-call schedule as required; assisting with warehousing, facility tasks, and support team members as needed; delivering excellent customer service with empathy, urgency, and professionalism; following direction from leadership and adhering to structured processes and safety requirements; and representing the Paul Davis brand with integrity and reliability.

Qualifications include being a stable, systematic worker who excels in task management and structured processes; having a risk-free, predictable, and fact-based decision-making style; possessing strong attention to detail with ability to follow direction from leadership; having excellent communication and listening skills, with ability to support customers and team members; having dedication to customer service with empathy and urgency; having a positive, team-oriented attitude; being able to lift 75 lbs frequently; being fluent in English; holding a valid driver's license with clean record; being willing to work nights, weekends, and overtime as needed; and having a desire to join a new organization and actively contribute to building a customer-first culture that is a workplace of choice for high performers.

Paul Davis is a fast-growing leader in restoration and reconstruction, trusted by insurance providers and commercial property owners across North America. We are expanding locally and creating career opportunities for people who want meaningful, purpose-driven work. Our team lives by our Vision, Mission, and Values, and we seek individuals who share these commitments and want to help build a culture of excellence. As this is a new and growing company, specific job duties, responsibilities, and position requirements may be adjusted as needed to support business demands and team development. Flexibility and a willingness to adapt will be essential to success in this role.