Senior Cloud Support Engineer (AWS + Kubernetes), TX

Location : Plano, TX (Onsite F2F Interview Likely Next Week)

Type : W2 Only

Duration : 12+ Months (Potential Extension or Contract-to-Hire)

Rate : $72 / hr (W2)

AWS expertise : Strong experience with ECS, EC2, Lambda, IAM, or CloudFormation

Containerization : Proficient with EKS or Kubernetes (EKS clusters)

Infrastructure as Code : Hands-on experience with Terraform

Support Ops : Experience with ticketing systems and managing a high volume of support tickets

Scripting : Unix shell or Python scripting

Troubleshooting : Skilled at debugging cloud and security access issues

Key Responsibilities :

Provide L1 / L2 support and incident management across AWS platforms

Serve as primary contact for developers via ticketing systems

Leverage automation tools to enhance scalability and reliability

Perform root cause analysis and document preventive actions

Optimize operational efficiency and cloud performance

Support mixed environments (Unix, Linux, Windows, Mainframe)

Additional Desired Experience :

Comfortable reading Java and Python code

Experience with Oracle DBA, Cassandra, CockroachDB

Middleware / messaging platforms : Kafka, MQ

App server experience with Tomcat

Familiarity with monitoring and alerting tools

TopTech Talent is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Third-party recruiters, please do not reach out for this role.